Heidi Health

People Operations Specialist

Heidi Health

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Own and run end-to-end People Operations & Payroll within the Philippines, ensuring our people processes, policies, and systems scale smoothly as Heidi grows
  • Manage core People Ops functions including onboarding, offboarding, employee lifecycle changes, and people data accuracy across Philippines region
  • Own and continuously improve our People systems and tools (e.g. HRIS, people platforms), ensuring efficient workflows, clean data, and a seamless employee experience
  • Apply in-depth knowledge of Philippine labour laws and legislation collaborating with Legal and Finance to maintain full regulatory compliance.
  • Partner with leads to help their teams grow, through clear role design, pathways, feedback mechanisms, and growth conversations.
  • Collaborate cross-functionally with teams such as IT, People Tech, Finance, and Legal to deliver smooth employee experiences, system integrations, and operational improvements
  • Act as a trusted point of contact for employees, providing clear, empathetic guidance on people-related processes, policies, and systems
  • Work autonomously to manage multiple priorities at once, bringing structure, follow-through, and sound judgement in a fast-paced startup environment
  • Proactively identify opportunities to improve how we work, helping build strong People foundations that support performance, wellbeing, and long-term growth

Requirements

  • 4+ years of experience in People Operations, ideally within a high-growth tech scale-up operating across ANZ and global markets
  • Proven experience managing global people operations, including exposure to different employment models, regions, and compliance requirements
  • A senior individual contributor who is comfortable owning work end-to-end, operating independently, and driving outcomes without close supervision
  • Hands-on experience working with HR systems, people data, and process improvement in a scaling environment
  • Strong organisational skills with the ability to juggle multiple workstreams while maintaining high standards of accuracy and professionalism
  • A proactive, solutions-focused mindset — you anticipate challenges, take initiative, and continuously look for better ways to support the business
  • Clear, thoughtful communication skills, with the ability to collaborate effectively across teams, functions, and seniority levels
Benefits
  • Additional paid day off for your birthday and wellness days
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • Help us reimagine primary care and change the face of healthcare in Australia and then around the world
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
People OperationsPayroll managementOnboardingOffboardingEmployee lifecycle managementHR systemsProcess improvementData accuracyRegulatory complianceEmployment models
Soft Skills
Organizational skillsCommunication skillsProactive mindsetProblem-solvingCollaborationEmpathyIndependenceJudgmentInitiativeAttention to detail