People System & Operations Specialist
Heidi Health
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • Australia
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About the role
- Own and continuously improve our Talent Acquisition (TA) Application Tracking Systems (ATS), ensuring best-in-class functionality, data integrity, globally compliant and best in class user experience for all
- Act as the primary system administrator for People Tech systems—including our TA platforms and future HR technology stack—delivering seamless integrations and process automation
- Drive projects focused on first-in-class recruitment operations, reporting, and tech optimisation to deliver data-driven insights for the People team
- Lead and/or support change management initiatives, ensuring new TA or People Tech processes are adopted and enabling successfully across the business
- Partner with stakeholders to understand hiring needs, delivering solutions that scale with growth, optimise candidate experience, and enable better hiring decisions
- Identify opportunities for system and process enhancement and champion initiatives to improve the effectiveness and efficiency of both internal and external users
- Collaborate with cross-functional teams—including IT, Legal, People & Culture, Security, hiring teams, and external vendors—to deliver key system and process improvements
Requirements
- 2+ years of experience in recruitment operations, with hands-on expertise maintaining and optimising TA systems (e.g., Ashby, Greenhouse, Workday, SmartRecruiters, Lever, etc.)
- Proven ability to manage programs and projects within People Tech, demonstrating sound technical skills and a knack for problem-solving
- Experience with change management: driving technology or process changes to successful adoption across teams
- Strong stakeholder management skills—able to communicate technical concepts to non-technical audiences and build collaborative relationships across levels
- Comfort with data and reporting; able to analyse, interpret, and present information that shapes talent decisions
- An agile, curious mindset, open to learning new tech systems and contributing across other People/HR Tech domains as the business evolves
- Effective at balancing high standards with pragmatic delivery in a fast-growth, high-impact environment
- Attitude is more important than experience—if you are a competitive, highly motivated operator with a hunger to continuously grow and build strong relationships, we want to hear from you
Benefits
- Flexible hybrid working environment, with 3 days in the office
- A generous personal development budget of $500 per annum
- Learn from some of the best engineers, operators, and creatives—joining a diverse and supportive team
- Become an owner, with shares (equity) in the company; if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
- If you have an impact quickly, the opportunity to fast track your startup career!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Talent AcquisitionApplication Tracking Systemsrecruitment operationsdata analysisprocess automationchange managementprogram managementproject managementtechnical problem-solvingdata reporting
Soft skills
stakeholder managementcommunicationcollaborationadaptabilitycuriosityrelationship buildingpragmatic deliverymotivationhigh standardslearning mindset