Hedonist Artisan Chocolates, LLC

Customer Success Manager

• Troubleshoot and manage day to day customer communications and support requests
• Project manage new customer onboarding, including data migration, account setup, and training
• Maintain product FAQ documentation
• Update customers on newly released and upcoming product improvements
• Gather product feedback and help define product requirements
• Contribute to building a kind and winning company culture

Customer Success, Biz Ops

Full-stack Engineer

• Independently turn requirements for new integrations into plans, code, and product feature
• Collaborate with the founding team to integrate business needs into the technical roadmap
• Write clean, maintainable, and efficient code that adheres to best practices
• Influence the overall architecture and design of the product
• Contribute to building a kind and winning company culture

Customer Success, Biz Ops

Fullstack Engineer