Heartland Counseling Services

Manager

• Provides individual and group support with clients in their home, at Heartland Counseling Services, via transportation or any other appropriate community setting.
• Establishes hours of service delivery that ensures accessibility and responsiveness to the needs of the client.
• Scheduled services may include evening and weekend hours.
• Meets expectations for monthly billable baseline.
• Provides support, screening, and intervention in times of crisis including after hours and on weekends, when necessary.
• Participates in the on-call weekend rotation schedule to provide 24/7 crisis coverage.
• Provides services at other HCS locations as assigned, which may include travel.
• Actively teaches skill building concepts necessary to continue towards recovery in mental health and/or substance use.
• Communicates and collaborates effectively with necessary outside individuals and agencies.
• Provides community education services (i.e., schools, law enforcement, media, community meetings) as assigned.
• Demonstrates willingness to maintain flexibility and openness to new information through training and case consultations.
• Maintains up to date client charts to include needs assessment, treatment plan, progress notes, and discharge plans.
• Attends scheduled supervisory, community-based, and all staff meetings.
• Attends scheduled client meeting observations with supervisor.
• Completes all paperwork in accordance with agency policies and procedures.
• Implements screening tools as directed.
• Participates in agency community events as assigned.
• Participates in a committee as assigned.
• Performs other related duties as assigned.

Support Services Case Manager

Therapist

• Provides direct mental health and/or substance abuse services that include, but not limited to, intake assessment, individual, family, group counseling, crisis intervention, and prevention.
• Completes treatment plans, treatment plan updates, psychotherapy notes, and all other documentation as needed.
• Attends regularly scheduled staff meetings, clinical meetings, IEP meetings, and other as needed.
• Participates in collection of mental health/substance abuse information and student outcomes data to be used for monitoring the overall performance and effectiveness of services provided.
• Determines the family and community resources available for treatment and/or placement and makes appropriate arrangements.
• Provides crisis intervention and assessment/evaluation, including after hours and on weekends.
• Provide follow up and implementation of re-integration plans for students who are returning to school from hospitalizations and or facility stays.
• Be familiar with disciplinary guidelines and at-risk student characteristics/needs, collaborating agency referral guidelines, as well as be familiar with special education regulatory requirements and assistance with process as appropriate.
• Foster effective communication with students, parents, and other staff members.
• Provide home interventions/visits on a regular basis or as clinically necessary and solicits parents/guardian involvement in program planning and treatment services.
• Assists family to locate and appropriately use community resources, agencies, organizations and team members to coordinate services and monitor progress toward treatment goals.
• May be required to work an altered schedule and provide clinical services in evenings and weekends.
• Other duties as assigned.

Support Services Case Manager

School Based Therapist