Heartland Business Systems

Inside Sales Representative

Heartland Business Systems

full-time

Posted on:

Location Type: Office

Location: Eau Claire • Wisconsin • United States

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About the role

  • Introduce product offerings throughout the entire sales process to established accounts
  • Ensure quality of work and excellent customer service while increasing sales
  • Build long-term consultative relationships with accounts to increase sales and profits
  • Quote and process orders for high end solutions, including phone systems, network and servers
  • Work closely with vendors/manufactures to negotiate discounts and proper pricing
  • Manage all aspects of the sales, service and support cycles from beginning to end
  • Partner with internal resource for scheduling of services and product delivery
  • Achieve individual sales goal determined by account load and line of business
  • Reach expected monthly sales goals of assigned sales team
  • Gather information from clients and partners, plan and schedule client meetings and events
  • Act as a liaison between Accounting and Solutions Consultants for collection issues and order questions
  • Collect and process paperwork from customers
  • Understand solutions currently utilized by customers to identify new opportunities
  • Provide innovative ideas on sales support process improvements
  • Collaborate with other ISR’s to build a team atmosphere

Requirements

  • Bachelor’s Degree or 4+ years proven experience in an Sales or Administrative Support role
  • High level of attention to detail, an aptitude to learn, the ability to effectively multitask and manage multiple projects
  • Must be proficient using a computer and working with Microsoft Office software
  • 2+ years prior Sales or Inside Sales experience preferred
  • 2+ years’ experience in the IT industry preferred
  • Completed Cisco or Microsoft certifications or exams preferred.
Benefits
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales processorder processingnegotiationcustomer servicesales goal achievementproject managementsales support process improvements
Soft Skills
attention to detailmultitaskingrelationship buildingcollaborationcommunication
Certifications
Bachelor's DegreeCisco certificationMicrosoft certification