HealthOp Solutions

Account Manager

• Manage a portfolio of healthcare accounts, including timelines, deliverables, workflow coordination, and communication
• Serve as the primary point of contact for provider enrollment, payer contracting, credentialing, and related operational requests
• Build and maintain professional relationships through proactive and responsive communication
• Complete provider enrollment, payer contracting, credentialing, recredentialing, and administrative healthcare workflows
• Coordinate with payers, provider groups, healthcare organizations, and other contacts to resolve enrollment or contracting issues
• Monitor project timelines, open tasks, documentation requirements, payer follow-ups, and deliverables across active accounts
• Maintain tracking tools, status updates, credentialing records, enrollment documentation, and reporting
• Review applications, documentation, and submissions for completeness, accuracy, and compliance
• Prioritize competing requests and deadlines while maintaining quality and responsiveness
• Track billable time accurately and meet productivity expectations
• Identify workflow inefficiencies, operational bottlenecks, and service-quality improvements
• Support strategic discussions regarding enrollment status, contracting progress, credentialing workflows, and operational planning
• Communicate project updates, status changes, outstanding items, and next steps
• Proactively identify account needs, challenges, and relationship or service-delivery opportunities

Account Manager – Contracting, Provider Enrollment