HealthMark Group

Customer Service Specialist

HealthMark Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $15 - $18 per hour

Job Level

Junior

About the role

  • Provide excellent customer service to clients and requestors
  • Meet daily goal of 85 calls per day
  • Assist clients with status of requests via phone call
  • Ensure accurate notes in Med-Release
  • Build strong relationships with customers
  • Reprocess orders and obtain missing information
  • Perform data entry and other duties as assigned

Requirements

  • Excellent communication skills
  • Detail-oriented
  • Strong follow-up and time management skills
  • Proficient in Microsoft Office
  • High school diploma or GED required
  • 1+ year of Customer Service/ Call Center experience preferred
Benefits
  • Remote position
  • Flexible schedule
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrycustomer servicecall center experienceMicrosoft Office
Soft Skills
communication skillsdetail-orientedfollow-up skillstime managementrelationship building
Certifications
high school diplomaGED