HealthKeeperz

Case Manager

HealthKeeperz

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina

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Salary

💰 $43,000 - $45,000 per year

Job Level

Junior

About the role

  • Conduct initial screenings and comprehensive assessments of patients and families for the CAP program
  • Evaluate eligibility for CAP services and identify social service needs
  • Develop, update, and educate patients and families on individualized care plans
  • Coordinate care with interdisciplinary team members and external providers and initiate referrals to community resources
  • Perform regular follow-ups through home visits (averaging 35-40 visits per quarter within a ~30-mile radius of Waynesville, NC) and phone check-ins
  • Monitor and document care effectiveness, complete discharge summaries, and maintain accurate records in the E-CAP system
  • Review In-Home Aide documentation, re-certifications, and billing codes for compliance and support compliant billing practices
  • Provide monthly case management, attend interagency conferences and periodic in-person team and supervisory meetings
  • Complete continuing education and state-mandated training, collaborate with the CAP Director on professional goals
  • Use personal vehicle for travel; adhere to safety precautions for rural and unpredictable home environments

Requirements

  • Working knowledge of basic social work principles, techniques, and practices and their application to specific casework, group work and community problems
  • Knowledge of governmental and private organizations and resources in the community
  • Strong organizational, communication, listening, and assessment skills
  • Strong clinical judgment, emotional intelligence, and ability to build trust with patients and care providers
  • Ability to travel as needed to other office locations and conduct home visits (personal vehicle required)
  • Reliable internet access and proficiency in electronic documentation and virtual communication
  • Completion of an NC Medicaid certified training program within 90 calendar days of employment
  • Education/Training options:
  • Bachelor’s degree in social work from an accredited school of social work and one (1) year of directly related community experience (preferably case management) in the health or medical field directly related to home care, long-term care, or personal care
  • OR Bachelor’s degree in a human services or equivalent field with two or more years of community experience (preferably case management) in the health or medical field directly related to home care, long-term care, or personal care
  • OR Bachelor’s degree in a non-human services field with two or more years of community experience (preferably case management) in the health or medical field directly related to home care, long-term care, or personal care
  • OR Nurse who holds a current North Carolina license with two (2) year or four (4) year degrees and one (1) year case management in home care, long-term care, personal care, or related work experience
  • OR Individuals with a bachelor’s degree or nursing license may be designated as an apprentice or trainee and hired without the specified years of experience (supervisor provides direct supervision)