Customer Service Specialist
Healthesystems
full-time
Posted on:
Location Type: Remote
Location: Alabama • Arizona • United States
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Salary
💰 $19 per hour
About the role
- Build trusted relationships with clients, claimants, and pharmacies
- Provide superior customer service to every caller
- Resolve inquiries related to claims adjudication, eligibility verification, and prior authorization
- Work with team leads to resolve phone inquiries
- Adhere to attendance, punctuality, and quality guidelines
Requirements
- High school diploma or GED
- 1-2 years related customer service and/or healthcare experience required
- Experience in an administrative business environment highly preferred
- Knowledge of Windows-based applications
- Ability to multi-task with dual monitors and enter information swiftly using keyboard
Benefits
- Healthcare coverage
- PTO
- Paid holidays
- 401(k)
- Company-provided life insurance
- Disability coverage
- Wellness options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims adjudicationeligibility verificationprior authorizationadministrative skillsmulti-taskingdata entry
Soft Skills
customer servicerelationship buildingproblem solvingcommunicationteam collaborationpunctualityattention to detail
Certifications
high school diplomaGED