Community Manager
HealthCentral
contract
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $40 - $55 per hour
About the role
- Own and scale the community within the platform.
- Turn users into participants, participants into contributors, and contributors into advocates.
- Ensure the community is active, safe, and continuously evolving.
- Help shape an ecosystem designed to redefine the future of the health experience.
Requirements
- 4+ years of experience in social media or community-focused roles
- Demonstrated experience building, managing, and scaling online communities
- Experience working within health or life sciences, engaging with patients and/or healthcare professionals
- Strong written communication skills with the ability to adapt tone across audiences
- Proven ability to engage authentically and build trust with diverse user groups
- Strong intuition for what drives active engagement versus passive consumption, with the ability to translate that into repeatable processes or playbooks
- Experience activating and managing creators or influencers to seed and sustain community activity
- Data-driven mindset with comfort tracking and optimizing key KPIs
- Ability to operate in a fast-moving, zero-to-one environment where processes are being built in real time
- Experience partnering cross-functionally with social, product, editorial, and growth teams to improve the user experience
- Sound judgment in moderating sensitive, health-related conversations while maintaining trust and compliance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
community managementsocial media managementdata analysisKPI trackingengagement strategiesinfluencer activationcontent creationonline community buildingprocess developmentuser experience improvement
Soft Skills
written communicationtrust buildingadaptabilityengagement intuitioncross-functional collaborationjudgmentauthentic engagementproblem-solvingcreativityinterpersonal skills