HealthCentral

Account Manager

• Cultivate and manage strong, long-term client relationships, ensuring satisfaction, retention, and overall campaign success.
• Coordinate and lead client touch-base meetings to maintain alignment on campaign milestones, deliverables, and performance.
• Participate in strategic discussions with cross-functional teams to optimize influencer selection, messaging approaches, and campaign performance based on analytics and evolving client needs.
• Assist in identifying the most relevant influencers for each campaign, leveraging clinical expertise, audience demographics, and platform performance to ensure impactful content.
• Oversee influencer contracts from initiation through completion, ensuring compliance, accuracy, and proper documentation within Medfluencers proprietary database.
• Support contract execution and renegotiations while ensuring all agreements, updates, and relevant data are accurately logged in the CRM.
• Track and manage all campaign-related contracts and agreements—including SOWs, NDAs (client and influencer), brand deal agreements, and usage rights documentation.
• Oversee and review all content delivered by HCP influencers for alignment with client briefs, campaign messaging, and brand guidelines.
• Ensure all influencer content undergoes full compliance review, including: Medical Accuracy using PULSE tools, MLR/PRC regulatory review via our partner ProPharma, and FTC advertising compliance.
• Monitor all applicable campaigns for AE/SAE compliance in accordance with Medfluencers and/or client pharmacovigilance protocols.
• Coordinate campaign progress and maintain proactive, transparent communication with clients and influencers throughout each campaign lifecycle.
• Provide weekly updates to clients including content status, upcoming deliverables, risks, and high-level performance highlights.
• Collaborate with the Creative, Operations, and Strategy teams to ensure seamless workflow and timely deliverable execution.
• Analyze campaign performance data to identify trends, assess effectiveness, and recommend optimizations for future campaigns.
• Report on key success metrics, audience engagement patterns, and content performance insights to drive continuous improvement.
• Ensure accurate tracking and communication of influencer payment schedules to the finance team, and VP, Digital Opinion Leader Services to maintain accurate financial reporting.
• Ensure timely and accurate processing of influencer payments with the finance team.
• Support invoice tracking and maintain organized documentation for all financial obligations related to assigned campaigns.

Account Manager, Influencer Relations

Controller

• Lead all day-to-day accounting operations, including general ledger, accounts payable, accounts receivable, fixed assets, billing, payroll support, commissions, and revenue recognition
• Own and manage the monthly, quarterly, and annual close process, ensuring timely and accurate financial reporting
• Oversee revenue recognition and expense management in accordance with GAAP
• Prepare and review monthly trial balances, financial statements, reconciliations, variance analyses, and supporting schedules for internal and external stakeholders
• Maintain and strengthen accounting policies, procedures, and internal controls to support operational scalability and audit readiness
• Lead annual financial audits, tax support processes, and external banking or compliance audits
• Manage cash flow monitoring and support financial forecasting and budgeting activities in partnership with leadership
• Oversee the annual 1099 process and ensure compliance with applicable federal, state, and local reporting requirements
• Manage lender reporting requirements and maintain compliance with debt agreements, audit requests, and stakeholder information requests
• Identify opportunities to improve financial systems, reporting workflows, and accounting processes through automation and operational efficiencies
• Partner cross-functionally with operations, sales, and leadership teams to provide financial insights that support strategic business objectives
• Support future team growth, mentorship, and development within the accounting function as the organization scales
• Contribute to broader strategic and operational initiatives across the company

• Partner with Sales to develop strategic proposals and integrated campaign solutions.
• Serve as the primary point of contact across assigned accounts.
• Lead cross-functional coordination across Sales, Ad Operations, Performance Marketing, Content, Influencer Relations, Analytics, and Finance.
• Own campaign and project management responsibilities including timelines, budgets, deliverables.
• Proactively identify operational or client risks, troubleshoot issues, and drive solutions.
• Develop campaign strategies, content briefs, and client-facing recommendations.
• Present campaign performance, strategic insights, and recommendations clearly and effectively.
• Represent and advocate for HealthCentral’s products, capabilities, and point of view.

Content Marketing Manager

• Set the content vision and strategy
• Define a content strategy that drives value for the company
• Translate the strategy into a quarterly editorial roadmap
• Work with marketing team on optimizing content for eNL strategy
• Manage a team of editors spanning consumer and HCP coverage
• Set clear performance expectations
• Coach editors on story selection
• Maintain a healthy, inclusive editorial culture
• Serve as the senior editorial partner to the advertising sales organization
• Own the content calendar, production cadence, and capacity model across the team
• Define and monitor the KPIs that matter

Content Strategy Lead, Content Experience

Graphics Designer

• Make decks that pop. The kind people screenshot, not skim for pitches, launches, and internal storytelling
• Design across social, digital, experiential, product, and brand moments
• Partner with writers, strategists, and producers to bring ideas to life
• Create work that feels modern, cultural, and intentional
• Develop assets that move across digital and print formats seamlessly
• Help build and evolve our visual identity

Graphic Designer

Creative Strategist

• Lead the development of brand ideas from insight to execution
• Translate strategy into narratives and concepts that scale across channels
• Create work that holds up in a deck and in the real world
• Define and evolve how we show up all touchpoints that shape perception
• Work cross-functionally to push ideas further
• Turn cultural signals into original thinking and ways in that resonate
• Elevates the bar when it comes to what good looks and feels like