Health Monitor Network

Account Manager

• Executes day-to-day responsibilities under direct supervision.
• Duties include calling on targeted leads, selling, and creating new relationships with physicians and healthcare providers within the assigned territory, while also maintaining and strengthening existing relationships.
• Responsible for achieving quarterly and annual sales targets, including new client acquisition and upgrades within the existing territory network, as per campaign objectives.
• Collaborates with regional service counterparts, including Ambassadors and Field Service Technicians, to ensure smooth client management and post-sale processes.
• Establishes and maintains relationships with at least 5 Key Account Systems within the assigned territory.
• Develops a quarterly sales plan in collaboration with the manager.
• Manages client relationships to build a strong reputation for service excellence, including fast response to issues and inquiries.
• Engages in at least 6 in-person calls with decision-makers per day.
• Expands Health Monitor’s market share by identifying and generating new business opportunities within the territory.
• Territory management: schedules working appointments in advance to cover the entire geographical area.
• Manages administrative responsibilities, including submitting sales orders via NetSuite and handling expenses and mileage reimbursement through Concur.
• Supports ancillary duties to assist with post-sale processes, such as updating content within existing healthcare professional office networks.
• Demonstrates product knowledge by educating HCP offices on Health Monitor's media display screens and specialty areas, ensuring they fully understand the product and its benefits.
• Performs other duties and responsibilities as assigned by management.
• 50% travel required; role may also involve remote work and home office tasks during non-travel periods.

Key Account Representative