Be responsible pitching to and understanding needs of new care partners
Manage sales funnel from initial prospect through launch
Build and grow relationships with care partners’ (health systems, medical clinics, and other strategic partners) teams and leadership
Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

Requirements

Minimum of 3+ years of experience in the healthcare space, preferably in roles within Customer Success, or in Strategic Customer-facing roles
Deep exposure to health system or provider group models and economics
Relationship builder, able to forge meaningful bonds across all levels of an organization
Thrives in ambiguity, seeks out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
Operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
Seeks an environment that fosters individual growth through open-feedback and high-autonomy
Motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare

Benefits

Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

relationship buildercollaborationoperational excellenceadaptabilitystrategic thinkingproblem-solvingcommunicationcustomer success managementstakeholder managementfeedback receptiveness