HeadSpin

Technical Writer

HeadSpin

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Python

About the role

  • Create and maintain documentation, including user guides, FAQs, API documentation, SOPs, and release notes
  • Review and edit existing documentation to ensure accuracy, relevancy, and effectiveness
  • Ensure content adheres to company guidelines, including branding and style guide standards
  • Collaborate with SMEs to produce detailed but comprehensible technical specifications for client use as well as internal documentation
  • Translate complex technical concepts into easy to understand language and images
  • Work in cooperative cross-department communication alongside Lead Technical Writer to meet deadlines in a fast-paced environment

Requirements

  • Bachelor’s degree in English, Journalism, Communications, or similar field
  • 3 - 4 years of experience in technical writing or procedural writing
  • Proven ability to write clear, concise, and accurate technical documentation
  • Familiarity with use of CMS and version control programs, preferably Git
  • Familiarity with use of Atlassian tools for project management
  • Familiarity with word processing tools, including GSuite, Word, and Adobe
  • Basic understanding of cURL, Markdown, and Python
  • Basic understanding of RESTful API standards, including JSON output
  • Ability to work multiple projects and prioritize appropriately in a fast-paced environment
  • Strong attention to detail, with particular attention paid to proofreading skills and ability to catch and correct obscure text in technical writing
  • Excellent written and verbal communication skills
  • Experience with B2B SaaS industry standards and expectations
  • Experience with Agile workflows a plus
Benefits
  • HeadSpin does not charge any fees at any stage of the recruitment or selection process
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingprocedural writingAPI documentationcURLMarkdownPythonRESTful API standardsproofreadingproject managementAgile workflows
Soft Skills
clear communicationattention to detailability to prioritizecollaborationadaptabilitytime managementwriting claritycomprehensioneditingfast-paced environment