HeadSpin

Technical Writer

• Create and maintain documentation, including user guides, FAQs, API documentation, SOPs, and release notes
• Review and edit existing documentation to ensure accuracy, relevancy, and effectiveness
• Ensure content adheres to company guidelines, including branding and style guide standards
• Collaborate with SMEs to produce detailed but comprehensible technical specifications for client use as well as internal documentation
• Translate complex technical concepts into easy to understand language and images
• Work in cooperative cross-department communication alongside Lead Technical Writer to meet deadlines in a fast-paced environment