Headspace

Product Manager

• Define and Champion the B2B Platform Vision
• Drive Business Planning and Strategic Roadmaps
• Deliver Cross-functional Impact
• Lead Internal Tooling Innovation
• Advance Data Infrastructure
• Resolve and Prevent Partner Escalations
• Measure What Matters

Lead Product Manager, Platform

Customer Success Manager

• The Partner Success Manager sits on the Client Success Partnerships team, the central engine for driving value and growth within Headspace's B2B partner ecosystem.
• Manages a portfolio of direct clients and their end-to-end lifecycle, including renewals and value reporting.
• Leads successful client roll-outs with Implementation Managers for a seamless launch.
• Later evolves into a trusted day-to-day partner contact for reseller and aggregator partners.
• Supports partners with day-to-day needs, providing materials and answering questions.
• Tracks performance and flags opportunities for additional engagement.
• Shares partner feedback with internal teams to improve product and service experience.