headspace

Senior Revenue Operations Manager

headspace

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $98,000 - $138,000 per year

Job Level

Senior

About the role

  • Own Salesforce reporting and dashboard strategy to support GTM leadership, RevOps, Finance, and Executive Leadership.
  • Partner with stakeholders to define and standardize revenue metrics, pipeline views, and lifecycle performance.
  • Build and maintain reporting dashboards that connect Salesforce and downstream systems into executive-ready insights.
  • Ensure reporting accuracy through strong data modeling and governance practices.
  • Manage and maintain connections across the GTM tech stack, including Salesforce, HubSpot, NetSuite, Zoominfo, billing systems (e.g., Zone Billing), and Workato.
  • Monitor system health, data syncs, and integration reliability; proactively identify and resolve issues.
  • Partner with internal system owners and external vendors to troubleshoot, escalate, and remediate integration failures.
  • Support the full GTM lifecycle across systems—from lead and opportunity management through contracting, billing, renewals, and expansions.
  • Ensure consistent lifecycle stage definitions and data flow across Salesforce, HubSpot, Finance, and billing tools.
  • Assist RevOps leadership in translating GTM process changes into scalable system updates.
  • Build and optimize Salesforce Flows, validation rules, and automation to streamline GTM workflows.
  • Maintain and enhance HubSpot workflows supporting lead routing, lifecycle progression, and marketing handoffs.
  • Reduce manual work while preserving data quality, auditability, and operational clarity.
  • Serve as a liaison between Revenue Operations and other system experts (Finance, Marketing Ops, IT, external consultants).
  • Diagnose complex system and data issues that span multiple tools and teams.
  • Provide clear, pragmatic recommendations when tradeoffs exist between speed, accuracy, and scalability.
  • Build and maintain clear documentation, SOPs, and system runbooks for GTM processes and tooling.
  • Ensure institutional knowledge is captured and transferable—not trapped in individuals.
  • Support onboarding and enablement by making systems understandable and repeatable.

Requirements

  • 5+ years of experience in Revenue Operations, GTM Operations, or a similar role in a B2B environment.
  • Salesforce Administrator certification or equivalent hands-on experience serving as a primary Salesforce admin.
  • Deep, practical experience working with:
  • Salesforce
  • HubSpot
  • NetSuite
  • Billing systems (e.g., Zone Billing or similar)
  • Automation tools such as Workato, Make.com, Zapier
  • Strong understanding of how revenue data flows across Sales, CS, Marketing, and Finance.
  • Ability to independently troubleshoot systems and integrations without needing step-by-step direction.
Benefits
  • base salary
  • stock awards
  • comprehensive healthcare coverage
  • monthly wellness stipend
  • retirement savings match
  • lifetime Headspace membership
  • generous parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce reportingdata modelingdata governanceSalesforce Flowsvalidation rulesautomationtroubleshootingintegrationrevenue metricspipeline views
Soft Skills
communicationcollaborationproblem-solvinganalytical thinkingdocumentationprocess optimizationstakeholder managementadaptabilityleadershiptraining
Certifications
Salesforce Administrator certification