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Human Resources

• Partner with business leaders to understand objectives and develop HR strategies aligned with organizational goals
• Provide guidance on organizational design, workforce planning, and change management initiatives
• Serve as a trusted advisor to leaders on performance management, employee engagement, and leadership effectiveness
• Collaborate on talent management efforts including succession planning, employee development, and skills gap analysis
• Coach managers on performance conversations, goal setting, and employee development planning
• Address employee relations matters, conduct investigations, and resolve workplace concerns in a fair and timely manner
• Promote a positive, inclusive, and high-performance work culture
• Manage and support employee leave processes, including FMLA, ADA accommodations, workers’ compensation, parental leave, and other protected leaves
• Partner with employees and leaders to manage workplace accommodations and the interactive process in compliance with ADA and applicable laws
• Ensure compliance with applicable labor laws, regulations, and company policies
• Use HR data and analytics to identify trends, inform decisions, and improve organizational effectiveness
• Drive initiatives to enhance employee engagement, retention, and overall employee experience
• Support organizational change efforts such as restructuring, process improvements, and business transformations
• Guide leaders and employees through change with effective communication and support
• Provide end-to-end HR support across the employee lifecycle, including onboarding, offboarding, and internal transitions
• Administer HR policies, programs, and procedures consistently across the organization
• Support benefits administration, open enrollment, and employee inquiries related to HR programs
• Coordinate with payroll and ensure accuracy of employee data within HR systems

Human Resource Business Partner – HRBP

Payroll

• Oversee end-to-end payroll processing to ensure accurate and timely payment of wages, bonuses, and deductions
• Ensure compliance with federal, state, and local wage and hour laws, tax regulations, and reporting requirements
• Review and approve payroll reports, reconciliations, and audits
• Develop, document, and maintain payroll policies, procedures, and internal controls
• Troubleshoot and resolve complex payroll discrepancies and system issues
• Partner with Finance to ensure proper accounting, funding, and reconciliation of payroll liabilities
• Serve as the primary escalation point for payroll-related inquiries and issues
• Lead payroll system implementations, upgrades, and process improvements
• Manage all employee benefits programs, including medical, dental, vision, life, disability, and leave programs
• Oversee open enrollment planning, communications, and execution
• Ensure accurate enrollment, changes, and terminations across all benefit plans
• Reconcile benefit vendor invoices and resolve discrepancies
• Maintain compliance with applicable regulations (e.g., COBRA, ACA, HIPAA, FMLA)
• Act as the primary liaison with brokers, carriers, and third-party administrators
• Manage the company’s 401(k) and retirement plans in compliance with ERISA and IRS regulations
• Oversee employee enrollments, contributions, employer match processing, loans, and distributions
• Reconcile retirement plan contributions between payroll and plan providers
• Coordinate annual compliance testing, audits, and required filings (e.g., Form 5500)
• Partner with plan advisors and TPAs to ensure plan effectiveness and compliance
• Provide leadership and guidance on retirement plan education and communications
• Lead, mentor, and develop payroll and benefits staff (as applicable)
• Establish performance standards, workflows, and accountability measures
• Identify risks, inefficiencies, and opportunities for continuous improvement
• Develop and implement corrective action plans to address recurring payroll or benefits issues
• Support special projects, system implementations, audits, and cross-functional initiatives

Payroll & Benefits Manager

Financial Planning and Analysis

• Own weekly and monthly revenue reporting, including KPI tracking and performance analysis.
• Develop and enhance financial dashboards and operational reporting tools.
• Analyze trends in revenue, reimbursement, accounts receivable, customer acquisitions, and provider productivity to identify actionable insights.
• Support the monthly close process and partner with accounting on revenue-related analyses.
• Build and maintain financial models and forecasting tools.
• Partner cross-functionally with operations and leadership to improve financial visibility and support decision-making.
• Lead ad hoc analyses related to growth initiatives, new markets, and strategic projects.
• Support investor reporting and fund raising efforts.
• Own annual budgeting, forecasting, and long-range planning processes.
• Develop scenario analyses and financial models to evaluate operational and strategic initiatives.
• Identify opportunities to improve processes, increase automation, and enhance scalability across finance and reporting functions.
• Provide leadership with data-driven insights that support sustainable growth across the organization.
• Help build scalable finance processes and reporting infrastructure to support continued expansion.

Senior Financial Analyst, FP&A

Director

• Serve as the senior measurement and instrumentation strategist on assigned client accounts
• Lead consulting conversations on attribution methodology and channel event instrumentation
• Audit each client’s existing measurement stack and produce a written measurement assessment
• Own end-to-end project management of analytics and measurement workstreams during new-client onboarding
• Translate audit findings into a prioritized measurement plan
• Act as the in-room expert during client measurement reviews and escalations

Director of Measurement Strategy

Growth Marketing

• We’re hiring our first dedicated Senior Growth Marketing Manager to own client acquisition across paid, directory, and organic channels.
• You’ll own both acquisition channel strategy and execution—identifying the highest-impact opportunities, prioritizing across channels, and rolling up your sleeves to implement and optimize campaigns.
• You’ll play a key role in shaping how we invest in and scale growth, bringing structure and clarity to an evolving set of opportunities.
• You will partner closely with internal teams (analytics, product, creative) and external agencies to ensure our acquisition efforts are aligned, measurable, and continuously improving.
• This role requires strong judgment, a bias toward action, and the ability to balance short-term performance with longer-term growth.
• This role reports to the VP of Marketing and is ideal for someone who thrives in a hands-on environment, enjoys building from the ground up, and wants to have a direct impact on how patients discover and access care.

Senior Growth Marketing Manager

Therapist

• Establish positive, trusting rapport with patients
• Diagnose and treat mental health disorders
• Create individualized treatment plans according to patient needs and circumstances
• Meet with patients regularly to provide counseling, treatment and adjust treatment plans as necessary
• Conduct ongoing assessments of patient progress
• Involve and advise family members when appropriate
• Plan outreach and referral activities in surrounding communities

Licensed Clinical Therapist

Learning and Development

• Own and continuously improve clinician and employee onboarding and enablement programs, ensuring they are effective, scalable, and aligned to clinical and business needs.
• Design, facilitate, and iterate on high-quality virtual and blended learning experiences for clinical and non-clinical audiences, applying adult learning best practices.
• Develop, maintain, and update training content and resources (e.g., guides, job aids, recordings, and LMS courses) to support evolving systems, workflows, and learner needs.
• Serve as a subject-matter expert for clinical systems and internal tools (including the EHR), providing advanced training, office hours, and consultative support to drive proficiency and adoption.
• Partner with clinicians, subject matter experts, and cross-functional stakeholders to identify learning needs, co-create training solutions, and prioritize initiatives based on impact.
• Administer and optimize the Learning Management System (LMS), including course structure, reporting, and learner experience, using data and feedback to inform continuous improvement.
• Support the operational and administrative aspects of Learning & Development, including scheduling and coordinating trainings, managing calendars and communications, and responding to learner questions and requests.
• Manage multiple initiatives and stakeholders independently in a fast-paced environment, exercising sound judgment, ownership, and accountability.
• Other duties as assigned.

Learning and Development Specialist

Compliance

• Develop, implement, and maintain the company’s enterprise compliance program, including policies, procedures, and internal controls aligned with healthcare regulatory standards.
• Serve as the organization’s Privacy Officer, monitoring adherence to applicable federal and state healthcare regulations.
• Establish and maintain a compliance monitoring and auditing program to proactively identify risks and ensure operational compliance.
• Conduct internal audits and compliance reviews.
• Lead payer audit preparation and response support.
• Manage HIPAA Security Risk Assessments and remediation efforts, internally or through vendors.
• Identify and mitigate regulatory risk before it becomes operational or financial exposure.
• Ensure compliance with key healthcare regulations including HIPAA, HITECH, state licensing requirements, telehealth regulations, and payer compliance obligations.
• Monitor regulatory changes across the healthcare landscape and translate requirements into operational policies and procedures.
• Support clinical and operational teams in maintaining compliance with documentation, privacy, and care delivery requirements.
• Oversee compliance for telehealth.
• Ensure compliance with HIPAA Privacy and Security, Anti-Kickback Statute, Stark Law, CMS rules, and state regulations.
• Review clinical workflows, documentation standards, and care team roles for regulatory alignment.
• Evaluate new service lines, partnerships, and initiatives for compliance and reimbursement risk.
• Ensuring proper operating procedures are in place for compliance relating to employee onboarding and client admissions, clinical documentation, treatment, and discharge.
• Partner with IT and Security teams to oversee HIPAA privacy and security compliance, including policies governing PHI, access controls, and incident response.
• Lead internal investigations related to potential privacy or compliance violations and coordinate remediation efforts.
• Conduct periodic compliance risk assessments and internal audits across clinical, operational, and technical systems.
• Develop corrective action plans when gaps are identified and ensure timely resolution.
• Prepare the organization for regulatory reviews, audits, and accreditation processes when applicable.
• Conducts bench testing/auditing of business activities to confirm that compliance controls are operating effectively.
• Leverages data analytics and investigative techniques to identify compliance trends, assess risks, and share actionable insights with key stakeholders.
• Assist to ensure that ongoing regulatory and accreditation requirements such as internal inspections, written assessments, and emergency drills are completed on time.
• Work closely with Legal, HR, Clinical Leadership, IT, Security, and Operations to integrate compliance practices into day-to-day workflows.
• Support vendor and partner compliance reviews, including due diligence related to data privacy and regulatory obligations.
• Review marketing, patient communications, and external materials for compliance risk.
• Advise leadership on MSO and medical group structural compliance and contracting considerations.
• Monitor regulatory changes and brief leadership on impact and required actions.
• Ensure each office in assigned state(s) are operating within company policy, state licensing regulations and The Joint Commission Standards.
• Ensure that all staff in assigned state(s) are onboarded within company policy, state licensing regulations and The Joint Commission Standards.
• Obtain initial facility licenses for Mental Health and Substance Use Disorder Outpatient Treatment.
• Host and organize site visits/surveys/inspections; travel required.
• Maintain office space compliance for the assigned state(s).