Hayward Tyler

Account Manager

• Will be responsible for understanding plant operation, safety and quality requirements so they position themselves as a valued resource to consult and coordinate on technical questions and recommended actions based on individual customer needs related to their specific application including operation and design criteria.
• Manages the sales cycle as required achieving HTI objectives. Promotes value-added to all customers at all stages of the selling cycle. Sales travel is expected to be 75% with some weekend travel possible.
• Will understand customer’s maintenance cycle and project schedule to provide a forecast relevant to the customer’s site activity and provide feedback on what drives the customer’s decisions related to maintenance, engineering, spares, repairs etc.
• Brings in inquiries outlining clearly defined customer expectations and follows the proposal process to ensure that the proposal is competitive, accurate and on time. Passes on leads for new opportunities outside of assigned territory to appropriate sales team members.
• Develops and provides PowerPoint presentations for customers, conducts factory tours and accompanies customers as necessary to close deals. Periodically reviews and improves upon sales materials (literature and website).
• Follows established guidelines for tracking sales in the CRM system and utilizes the CRM system to effectively manage and drive sales activity. Manages their individual open quote pipeline for accuracy and closure within the CRM system.
• Maintains an up-to-date understanding of industry trends and technical developments and provides customer and competitor market intelligence.
• Identify and develops unique selling propositions and differentiators through knowledge of the market and competitors.
• Submits periodic and yearly territory reports to Sales Director to forecast and plan resources and budgets.
• Communicates weekly itineraries to Sales Director in advance of travel and ensures Outlook calendar accurately reflects travel schedule.
• Manages their travel and selling expenses as per the travel policy.
• Identifies and participates in relevant tradeshows/conferences/lunch and learns through exhibiting, presenting, and/or attending.
• Assists in training customers and other sales employees when necessary.
• Other related duties as required.

Regional Account Manager – Nuclear