Hayes Gibson Property Services

Customer Support

• Administer, configure, and support the Yardi Voyager property management software across all properties managed by HGPS
• Ensure optimal utilization of Yardi to achieve financial performance targets, operational efficiency, and regulatory compliance
• Provide technical support and troubleshooting to users across the portfolio
• Train on-site and administrative staff on Yardi functionality and best practices
• Set up and manage Yardi modules (Financials, CRM, Residential, etc.) to meet operational needs
• Generate custom reports and dashboards to support decision-making and improve efficiency
• Integrate Yardi with other systems and collaborate with IT, Accounting, and Property Management teams
• Maintain user access, ensure data accuracy, and support regulatory compliance
• Work Monday to Friday, 8 AM–5 PM with occasional travel to support site teams

Yardi Support Specialist, Affordable Housing