Hayes Gibson Property Services

IT Support

• Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices
• Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows
• Assist with Microsoft 365 and related systems administration
• Provide end-user training for SharePoint and Microsoft 365
• Track issues, resolutions, and improvements in our internal systems

IT Support Specialist

• Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices.
• Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows.
• Assist with Microsoft 365 and related systems administration; support security and compliance protocols.
• Provide end-user training for SharePoint and Microsoft 365, develop clear documentation and SOPs.
• Track issues, resolutions, and improvements in internal systems for efficiency and future reference.