Collaborate with senior leadership to align educational initiatives with objectives, study specific needs, regulatory requirements, and organizational goals.
Align KPIs with organizational goals. Collect data, develop and deliver presentations and reports to Network and Hawthorne Health leadership.
Develop and execute an expansion plan, based on professional practice considerations such as regional scope and standards of practice, to conduct learning needs assessment, development, implementation, and evaluation of educational deliverables in other markets.
Design and oversee the development of educational courses, programs, curricula, and training materials.
Responsible for development and delivery of clinician educational roll-out plan and communication.
Implement and evaluate the effectiveness of educational initiatives, making necessary adjustments to enhance program outcomes.
Build and implement integrated learning management system.
Develop systems and tools that allow efficient and effective training delivery and objective assessment of training success.
Oversee the implementation of training courses into the LMS.
Design, launch, assign, and track training courses in the LMS.
Build and lead a high-performing team consisting of clinical roles such as clinical research lead/ trainers.
Oversee clinical vendors, and others supporting professional practice and training needs.
Establish goals and objectives with direct reports in alignment with the strategic goals of Hawthorne Health and provide ongoing performance evaluation.
Revise, develop, and author all clinical controlled documents (such as standard operating procedures, work instructions, or policies) while engaging stakeholders and assessing internal and external impact.
Ensure that all clinical education and training programs adhere to relevant regulatory requirements, including ICH-GCP, FDA guidelines, and other applicable standards and timeframes.
Responsible for tracking and overseeing diligence for clinical practice limitations by region.
Implement processes in compliance with regulations to promote workplace and lone worker safety.
Support internal and external audits and inspections.
Oversee external vendor partnerships, support contract negotiations and renewals, manage governance and ongoing relationships to meet the evolving needs of the organization.
Provide clinical expertise based on evidenced based practice and clinical research standards.
Review protocols and provide clinical insight as needed.
Provide clinical remediation /re-training to clinicians.
Establish quality assurance mechanisms to monitor the effectiveness and impact of clinical education programs.
Implement strategies to maintain high standards of educational content and delivery.
Participate in corrective and preventive action plans and support the resolution of clinician related quality issues.
Collaborate with Business Development team to provide ongoing input and support for new proposal development activities to help increase project win-rate and drive Hawthorne growth.
Provide clinical insights in feasibility assessment and evaluation of sponsor protocols as part of RFP process.
Collaborate with Finance to optimize clinician pay rates to be consistent with market rates and support Hawthorne market competitiveness and margin growth.
Collaborate with senior leaders, quality, operations, business development, study operations, and other stakeholders to identify educational needs and align training programs accordingly.

Requirements

Active Registered Nurse (RN) license required, compact license preferred
10 years or more of RN experience
Experience in designing and implementing education and training programs or orienting new clinicians to roles
Bachelor of Science degree in Nursing is required, Master of Science preferred
Certification in nursing professional development (e.g. NPD-BC) or clinical research (e.g., ACRP, SoCRA) is a plus
Working experience in pharma / medical device industry including working with sponsors, sites and CROs
Strong understanding of clinical research regulations, GCP, ethics, and best practices
Excellent leadership, communication, and interpersonal skills
Strategic thinking and the ability to drive organizational change
Familiarity with learning management systems
Excellent organizational and time management abilities
Proactive approach and solutions-oriented mindset
Experience managing multiple complex projects independently

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

educational program designtraining program implementationclinical remediationquality assurance mechanismsdata collection and analysispresentation developmentlearning needs assessmentclinical research standardsregulatory complianceproject management

Soft skills

leadershipcommunicationinterpersonal skillsstrategic thinkingorganizational skillstime managementproactive approachsolutions-oriented mindsetcollaborationperformance evaluation

Certifications

Registered Nurse (RN) licenseNursing Professional Development Certification (NPD-BC)Clinical Research Certification (ACRP, SoCRA)