
Personal Injury Pre-Litigation Case Manager
Hawkins Parnell & Young, LLP
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $49,940 - $64,500 per year
About the role
- Attend weekly firm wide huddle every Monday morning at 8:00
- Attend daily team mini huddle Tuesday through Friday at 8:00 am
- Attend biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data.
- Contacting new clients within 24 hours of being retained to complete intake questionnaire.
- Providing telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time.
- Make sure outstanding tasks do not exceed 50 at any given time.
- Completing the case analysis within 3 weeks of having insurance confirmations.
- Scheduling client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals
- Submitting demand letters within 2 days of approved client authority.
- Have status comments updated for all weekly OOS meetings in accordance with the OOS preparation guideline.
Requirements
- Minimum 2 years personal Injury case management experience (Legal Assistant and medical field/behavioral health experience will not be considered)
- Strong understanding of state, local, and federal court rules.
- Strong Empathy for injured clients
- Exceptional communication skills, verbal and written.
- Empathy for our injured clients.
- Confidence and motivation to exceed expectations.
- Professional attire and demeanor.
- Desire to learn, develop, and motivate team members.
- Team player
- Excellent organizational and time-management skills.
- Ability to be available to work during business hours **Mountain **time zone (Monday-Thursday 8:00-5:00 and Friday 8:00-4:00)
- Ability to pass a background check
Benefits
- Health, dental, & vision insurance
- Life and long-term disability insurance
- 401(k)
- PTO/Select paid holidays
- Opportunities for community outreach
- A positive, fulfilling, caring environment where learning and growing are encouraged
- Annual company goal trip
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
personal injury case managementcase analysisintake questionnaire completiondemand letter submission
Soft Skills
empathycommunication skillsteam playerorganizational skillstime-management skillsmotivationdesire to learnprofessional demeanor