Hawkins Parnell & Young, LLP

Paralegal

• Actively manage and support an assigned litigation caseload alongside team leadership responsibilities
• Provide ongoing training for Paralegals and Paralegal Assistants, building their skills and independence
• Be available as a hands-on resource for team questions and day-to-day case support
• Ensure team members are following all firm protocols, policies, and procedures; escalate concerns to the Paralegal Department Director as needed
• Speak to adjusters, defense attorneys, and others involved in litigation
• Work with legal assistants to e-file and e-serve court pleadings
• Compose discovery requests, answers, and responses
• Draft and serve subpoenas
• Create and maintain discovery indexes identifying production of all parties by Bates stamp numbers
• Review defendant discovery responses and deposition transcripts for follow-up discovery
• Set depositions and request witness fees when necessary
• Create motion, mediation, arbitration, and exhibit binders
• Update case analysis within one week of receiving defendant's discovery answers
• Prepare for trial, including scheduling witness statements, exhibits, and UJIs
• Attend trial when required
• Draft correspondence, pleadings, and discovery for attorneys; save and name all documents in SmartAdvocate in accordance with firm Naming Protocol
• Calendar all case information pursuant to firm calendaring protocol
• Perform backup intake calls in accordance with intake protocol
• Post all costs, including anticipated costs not yet invoiced
• Work with all staff assigned to your cases to move each case toward a desired conclusion
• Champion Parnall Law's five core values — Teamwork, Talent, Truth, Tenacity, and Triumph — in every interaction and decision
• Follow and maintain all firm policies and procedures
• Proportionately contribute to overall client satisfaction and firm revenue goals

Litigation Paralegal – Team Lead

Director

• Oversee workflow distribution across the litigation department, ensuring cases are staffed appropriately and moved forward efficiently
• Monitor and manage escalations — stepping in to resolve complex case issues, attorney requests, or client concerns
• Conduct performance management for paralegal staff, including goal-setting, feedback, corrective action, and recognition
• Provide ongoing training for Paralegals and Litigation Assistants, ensuring staff are equipped to successfully manage their own caseloads
• Be available as a hands-on resource for team questions and day-to-day case support
• Ensure team members are following all firm protocols, policies, and procedures; escalate concerns to the Operations Director as needed
• Train, coach, and develop Paralegal Team Leads, building their capacity to lead effectively and independently
• Serve as the primary liaison between the paralegal team and firm attorneys, facilitating strong working relationships and clear communication
• Design, develop, document, and continuously improve litigation department processes and procedures
• Track and analyze team metrics; identify trends and present actionable insights to firm leadership
• Shadow, review, and consult on paralegal applicants at specified stages of the hiring process
• Participate in onboarding and integration of new litigation team members
• Champion Parnall Law's five core values — Teamwork, Talent, Truth, Tenacity, and Triumph — in every interaction and decision
• Follow and maintain all firm policies and procedures
• Proportionately contribute to overall client satisfaction and firm revenue goals

Litigation Paralegal – Team Lead

Litigation Department Director