Hawkins Parnell & Young, LLP

Manager

• Attend weekly firm wide huddle every Monday morning at 8:00
• Attend daily team mini huddle Tuesday through Friday at 8:00 am
• Attend biweekly meeting with Team Lead to go over individual metrics, and metrics of Team, fully prepared with supporting data.
• Contacting new clients within 24 hours of being retained to complete intake questionnaire.
• Providing telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time.
• Make sure outstanding tasks do not exceed 50 at any given time.
• Completing the case analysis within 3 weeks of having insurance confirmations.
• Scheduling client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals
• Submitting demand letters within 2 days of approved client authority.
• Have status comments updated for all weekly OOS meetings in accordance with the OOS preparation guideline.

Personal Injury Pre-Litigation Case Manager

Paralegal

• Attend firm-wide huddles and team meetings as scheduled.
• Draft and file complaints within 30 days of a case transfer.
• Ensure service of process is completed within designated timeframes.
• Schedule and track case milestones, including scheduling hearings, mediations, and depositions.
• Provide telephonic client updates every six weeks, with no more than 10 outstanding updates at any given time.
• Maintain accurate and timely case documentation in SmartAdvocate.
• Draft and serve subpoenas, discovery requests, and responses.
• Assist attorneys with trial preparation, including scheduling witness statements, compiling exhibits, and creating necessary legal binders.
• Perform background checks on defendants and clients as part of case preparation.
• Work collaboratively with attorneys, case managers, and legal assistants to move cases toward resolution.

Personal Injury Pre-Litigation Case Manager

Personal Injury Litigation Paralegal