
Customer Cloud Engineer
Hawk
full-time
Posted on:
Location Type: Hybrid
Location: Munich • Germany
Visit company websiteExplore more
About the role
- Work across the full lifecycle of Customer Cloud environments, building the systems, automation, and patterns that make Customer Cloud easier to sell, faster to deploy, and simpler to operate at scale
- Take ownership of the systems and patterns that make Customer Cloud scalable
- Enable technical pre-sales by working with Sales and Customer Success teams
- Standardise onboarding and deployment, turning onboarding into a fast, repeatable process
- Build automation, tooling, and deployment patterns that reduce environment setup from months to days
- Design and evolve deployment patterns that ensure Customer Cloud environments are stable, observable, and easy to operate across platforms such as AWS, GCP, Azure, OpenShift, and Tanzu
- Partner with Technical Support and engineering teams to resolve complex issues and capture operational knowledge
Requirements
- Solid experience building and operating cloud-native systems
- Strong working knowledge of Kubernetes and containerised applications
- Experience with at least one major cloud provider (AWS, GCP, or Azure)
- Ability to debug and resolve issues across infrastructure and application layers
- Comfort working across build and operate, not just feature development
- Clear, structured thinking: you simplify rather than complicate
- Experience with OpenShift or VMware Tanzu (Nice to have)
- Familiarity with data-heavy systems (e.g. OpenSearch, Kafka, databases) (Nice to have)
- Experience supporting enterprise customers or regulated environments (Nice to have)
- Exposure to CI/CD, infrastructure as code, and deployment automation (Nice to have)
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud-native systemsKubernetescontainerised applicationsAWSGCPAzureOpenShiftVMware TanzuCI/CDinfrastructure as code
Soft Skills
ownershipstructured thinkingproblem-solvingcollaboration