Havtech

Account Manager

• The Controls Services Account Manager is responsible for driving revenue growth by developing, managing, and expanding customer relationships within the building automation and smart-building technology market.
• Lead consultative engagements to diagnose customer needs, operational pain points, and long-term building performance goals.
• Educate customers on the benefits of remote monitoring platforms, cloud-based analytics, AI-enabled building optimization, and automated fault detection/diagnostics (FDD).
• Develop ROI-driven proposals that highlight performance improvements, energy savings, and operational efficiencies enabled by AI and remote access tools.
• Guide customers through digital transformation journeys—from legacy systems to modern, connected, intelligent building ecosystems.
• Develop and execute strategic sales plans to expand market presence with end users, building owners, property managers, and targeted prospects.
• Promote and sell service agreements, including remote support and diagnostics, cloud-based monitoring subscriptions, AI-driven performance analytics, traditional preventive maintenance programs, and on-site staffing / outsourcing solutions.
• Manage and grow an assigned portfolio of accounts, ensuring excellent service delivery and long-term customer satisfaction.
• Collaborate with internal teams to ensure proposed service and technology offerings align with all Havtech offerings to ensure customer needs and technical requirements are satisfied.