Controls Services Account Manager

Havtech

Controls Services Account Manager responsible for customer relationships and revenue growth in building automation. Leading strategic sales for smart-building technology solutions to enhance customer performance.

Posted 6/17/2026full-timeColumbia • Maryland, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

The Controls Services Account Manager is responsible for driving revenue growth by developing, managing, and expanding customer relationships within the building automation and smart-building technology market.
Lead consultative engagements to diagnose customer needs, operational pain points, and long-term building performance goals.
Educate customers on the benefits of remote monitoring platforms, cloud-based analytics, AI-enabled building optimization, and automated fault detection/diagnostics (FDD).
Develop ROI-driven proposals that highlight performance improvements, energy savings, and operational efficiencies enabled by AI and remote access tools.
Guide customers through digital transformation journeys—from legacy systems to modern, connected, intelligent building ecosystems.
Develop and execute strategic sales plans to expand market presence with end users, building owners, property managers, and targeted prospects.
Promote and sell service agreements, including remote support and diagnostics, cloud-based monitoring subscriptions, AI-driven performance analytics, traditional preventive maintenance programs, and on-site staffing / outsourcing solutions.
Manage and grow an assigned portfolio of accounts, ensuring excellent service delivery and long-term customer satisfaction.
Collaborate with internal teams to ensure proposed service and technology offerings align with all Havtech offerings to ensure customer needs and technical requirements are satisfied.

Requirements

What you’ll need

5+ years of experience in building automation, HVAC controls, smart-building technology, or related technical industries.
Proven success in consultative, solution-oriented selling, ideally involving remote monitoring, digital services, or AI-driven platforms.
Strong understanding of BAS, control theory, energy management, and emerging intelligent building technologies.
Ability to interpret building plans, specifications, and technical requirements.
Excellent communication, presentation, and relationship-building skills.
Self-motivated and organized with the ability to manage complex sales cycles.
Valid driver’s license and ability to travel regionally as required.
Experience selling remote monitoring platforms, cloud analytics, or AI-based building optimization products.
Familiarity with major BAS platforms (e.g., Tridium/Niagara, Honeywell, Alerton, Johnson Controls, Siemens).
Ability to articulate the value of FDD, machine learning, and predictive maintenance technologies to non-technical and technical audiences.
Experience working with building owners, facility managers, mechanical contractors, or energy services organizations.

Benefits

Comp & perks

Competitive compensation, commission, and benefits package.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

building automationHVAC controlssmart-building technologyremote monitoringcloud-based analyticsAI-driven platformscontrol theoryenergy managementautomated fault detectionpredictive maintenance

Soft Skills

consultative sellingsolution-oriented sellingcommunication skillspresentation skillsrelationship-buildingself-motivatedorganizational skillsability to manage complex sales cycles

Certifications

valid driver’s license