Havenly

Manager

• Own and manage all international freight operations—primarily ocean, with some air as needed—including booking, tracking, exception management, and performance evaluation.
• Serve as the primary point of contact for freight forwarders, ocean carriers, and customs brokers, ensuring seamless execution and accountability across all inbound lanes.
• Lead customs compliance strategy including accurate HTS code assignment, document preparation, and alignment with regulatory requirements in partnership with brokers and internal stakeholders.
• Analyze landed cost drivers (duties, freight, accessorials) and partner with Finance and Sourcing to forecast, control, and report impact to margins and budgets.
• Maintain and optimize a comprehensive freight and duties dashboard, tracking container ETAs, delivery timelines, and spend trends across vendors, ports, and shipping lanes.
• Identify and resolve shipment delays, exceptions, and demurrage risks proactively, leveraging data and partner relationships to maintain delivery continuity.
• Evaluate freight and customs service providers regularly for performance, reliability, and cost competitiveness; lead RFQs and contract negotiations as needed.
• Collaborate cross-functionally with Product Development, Sourcing, and Planning to align logistics timelines with production and fulfillment calendars.
• Stay current on U.S. import regulations, tariffs, and global trade changes that could impact cost or compliance.
• Lead and contribute to strategic logistics projects, such as digital tracking tools, documentation automation, and process improvement initiatives.

Manager, Global Logistics – Ocean Freight & Customs