Account Manager
Haut.AI
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇺 Anywhere in Europe
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and maintain strong relationships with assigned customers
- Proactively engage with customers to understand their goals, needs, and challenges
- Onboard new customers, ensuring a smooth and efficient implementation process
- Regularly check in with customers to monitor their satisfaction and address any concerns or issues
- Collaborate cross-functionally with Sales, Marketing, and Product teams
- Provide ongoing training and support to our customers
Requirements
- 4+ years of experience in Customer Success or Account management roles in a software or SaaS business
- Good knowledge of eCommerce and popular platforms
- Strong communication and interpersonal skills
- Proven track record of managing a portfolio of accounts and driving customer satisfaction
- Excellent problem-solving skills
- Understanding of SaaS business models and AI technologies
- Good command of the English language, other languages are a plus.
Benefits
- Competitive base salary and clear bonus structure
- Fully remote position with flexibility across EU time zones
- Paid PTO
- Opportunity to grow your skills and expertise at the intersection of science and beauty
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Customer SuccessAccount managementeCommerceSaaSAI technologies
Soft skills
communicationinterpersonal skillsproblem-solvingrelationship building