Hauler Hero

Product Manager

• Own end-to-end product development from discovery through launch and iteration
• Run beta programs: recruit customers, gather feedback, iterate before wide release
• Write detailed PRDs, specs, and acceptance criteria
• Run customer discovery: interviews, site visits, usability tests
• Manage backlog: well-scoped, prioritized, ready for development
• Collaborate with engineering and design throughout the product lifecycle
• Coordinate with support, success, marketing, and sales on releases
• Own internal product communication: roadmap progress, releases, upcoming changes
• Become a waste industry expert: hauler operations, routing, billing, field workflows
• Build customer relationships and represent their voice internally
• Use analytics to monitor adoption, identify friction, drive improvements
• Ship, iterate, build tight feedback loops
• Craft intuitive solutions that scale from small operators to enterprise
• Contribute customer insights, competitive intelligence, and strategic perspective to roadmap planning
• Leverage AI throughout the product process
• Contribute to evolving our processes, tools, and ways of working

Senior Product Manager

Full-stack Engineer

• Develop backend services using Java and Spring Boot
• Build frontend features using React
• Write clean, well-tested code following established patterns
• Collaborate on feature design and implementation
• Work with PostgreSQL databases including spatial data (PostGIS) and multi-tenant architectures
• Debug production issues and improve system reliability
• Partner with Customer Success to investigate and resolve customer issues
• Build domain expertise in routing, billing, and waste management operations
• Contribute to documentation and knowledge sharing
• Participate in on-call rotation with team support

Senior Product Manager

Software Engineer