Hauler Hero

Senior Product Manager

Hauler Hero

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Own end-to-end product development from discovery through launch and iteration
  • Run beta programs: recruit customers, gather feedback, iterate before wide release
  • Write detailed PRDs, specs, and acceptance criteria
  • Run customer discovery: interviews, site visits, usability tests
  • Manage backlog: well-scoped, prioritized, ready for development
  • Collaborate with engineering and design throughout the product lifecycle
  • Coordinate with support, success, marketing, and sales on releases
  • Own internal product communication: roadmap progress, releases, upcoming changes
  • Become a waste industry expert: hauler operations, routing, billing, field workflows
  • Build customer relationships and represent their voice internally
  • Use analytics to monitor adoption, identify friction, drive improvements
  • Ship, iterate, build tight feedback loops
  • Craft intuitive solutions that scale from small operators to enterprise
  • Contribute customer insights, competitive intelligence, and strategic perspective to roadmap planning
  • Leverage AI throughout the product process
  • Contribute to evolving our processes, tools, and ways of working

Requirements

  • 5+ years B2B SaaS product management, track record shipping complex software
  • Ability to own a product area end-to-end from discovery to release
  • Technical fluency: you don't need to write code, but you can talk through APIs, data models, and system architecture with engineering and ask the right questions
  • Experience writing PRDs that engineering can execute and stakeholders can understand
  • Proven customer discovery skills, translating insights to requirements
  • Product analytics experience: measuring adoption, identifying friction
  • Track record thinking about full customer lifecycle, not just shipping
  • Excellent written and verbal communication
  • Experience working with engineering leads on scoping and delivery
  • Skilled at prioritization and tradeoffs
  • Comfortable with ambiguity
  • Seasoned in Agile and Lean UX environments
  • Track record working closely with design teams on UX
  • Bachelor's degree or equivalent experience
Benefits
  • R&D culture: A team that cares about the product as a whole. Engineers weigh in on UX, designers think about technical tradeoffs, and everyone's focused on outcomes.
  • Own significant product areas with real impact on haulers' livelihoods and communities
  • Collaborative team that values quality and craftsmanship
  • Direct customer access and feedback
  • Competitive salary and benefits
  • Career growth into product leadership as we scale
  • Remote-first: work from anywhere with a distributed U.S. team
  • Time off: flexible PTO and paid holidays
  • Team connection: virtual events, async collaboration, occasional in-person offsites
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaS product managementproduct developmentPRD writingproduct analyticscustomer discoveryAPI knowledgedata modelssystem architectureAgileLean UX
Soft Skills
communicationprioritizationtradeoffscustomer relationship managementcollaborationadaptabilityproblem-solvingfeedback loop creationstrategic thinkinguser experience focus
Certifications
Bachelor's degree