Hastings Insurance Company

Claims Specialist

• Manage a personal caseload of property claims to ensure accurate and timely resolution.
• Investigate, evaluate, and settle claims in accordance with policy provisions and legal obligations.
• Communicate regularly with policyholders, claimants, and agents to guide the claim process and provide updates.
• Ensure claim outcomes are fair, equitable, and supported by thorough analysis.
• Identify and pursue salvage and subrogation opportunities to minimize loss.
• Direct and collaborate with external vendors such as independent adjusters and inspection services.
• Maintain detailed and accurate claim documentation within the claim system.
• Establish and adjust case reserves based on claim exposure and progression.
• Identify potential fraud indicators and refer matters to the Special Investigations Unit as appropriate.
• Coordinate with internal partners including Underwriting, Sales, and Loss Control to support overall business effectiveness.
• Serve as a resource to team members and assist with training or mentorship as needed.
• Participate in special projects and ongoing professional development.

Property Claims Representative – Field

• Help policyholders get back on the road quickly and confidently.
• Handle auto physical damage claims from intake through resolution.
• Deliver timely, accurate outcomes while providing a high level of customer service.
• Maintain thorough and accurate claim documentation within the claim system.
• Investigate and evaluate losses by reviewing damage photos, repair estimates, police reports, statements, and other documentation.
• Interpret coverage and determine liability in accordance with policy terms, applicable laws, and internal guidelines.
• Identify potential fraud indicators and refer matters to the Special Investigations Unit as appropriate.
• Collaborate with internal partners including Loss Control, Underwriting, and Marketing as needed.

Auto Claims Representative, Entry Level

Software Engineer

• Support the development and maintenance of microservices and APIs used for application and system integrations
• Assist in implementing integrations between internal and external platforms, applications, and services
• Review integration design documentation to understand system architecture and business processes
• Provide support for deployed integration solutions and assist with troubleshooting and issue resolution
• Follow established SDLC practices including coding, testing, debugging, deployment, and documentation
• Work with senior developers to implement enhancements and improvements to integration solutions
• Participate in ongoing professional development and continue building technical skills
• Contribute to development standards and team best practices
• Perform other duties as assigned by leadership

Associate Integration Developer

• Design and develop integrations, APIs, and Microservices that support application and system connectivity
• Translate functional business requirements into technical integration design specifications
• Develop and configure components across integration platforms, plug-ins, and messaging frameworks
• Support the maintenance and reliability of the organization’s integration solution suite
• Follow established SDLC practices including coding, testing, debugging, deployment, and documentation
• Collaborate with architects and senior developers to evaluate solution options and provide development estimates
• Promote development standards and best practices to support consistent and efficient solution delivery
• Participate in professional development and stay current with emerging technologies
• Perform other duties as assigned by leadership

Integration Developer

• Design, develop, and deploy complex system integrations that align with business needs
• Translate functional requirements into scalable technical design specifications
• Program and configure components across integrations, plug-ins, and messaging systems
• Collaborate with architecture teams to present solution options and provide effort estimates
• Follow established SDLC processes for coding, configuration, testing, debugging, and documentation
• Promote and apply best practices and coding standards to enhance development productivity
• Mentor junior developers and assist in their professional growth
• Participate in ongoing professional development and stay current on emerging technologies.

Senior Integration Developer

Underwriter

• Support sound underwriting decisions and profitable commercial growth
• Review, approve, and process commercial applications within individual authority in accordance with underwriting guidelines
• Process changes to commercial policies within assigned authority limits
• Collaborate with other underwriting technicians in a call-center environment
• Maintain consistent professional standards of customer service
• Actively participate in professional development and perform other duties as assigned by leadership.

Commercial Underwriting Technician

Outside Sales

• Lead and develop strong agency partnerships across an assigned territory.
• Deliver hands-on underwriting support within your authority.
• Support 60–100 independent agencies.
• Deliver training to agency personnel on quoting, submissions, and Hastings products.
• Monitor agency productivity and loss performance; recommend actions to optimize results.
• Analyze territory performance data and prepare marketing reports.