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Business Systems Administrator
Hastings Insurance CompanyBusiness Systems Administrator at Hastings Insurance enhancing business systems and collaborating across teams. Supporting operational effectiveness through requirement gathering and system administration.
About the role
Key responsibilities & impact- Help shape and support the business systems that power our organization
- Support the administration, enhancement, and ongoing operation of business systems
- Gather and document requirements, maintain business rules and system configurations
- Coordinate system enhancements and support solutions that improve operational effectiveness
- Collaborate with stakeholders, business users, and technical teams to understand business needs
- Facilitate meetings and discussions to support solution design
- Create workflow diagrams, process documentation, specifications, and other supporting materials
- Manage system changes, enhancements, updates, and configurations
- Assist in evaluating solution options and facilitate communication between business partners
- Troubleshoot system issues and coordinate resolution efforts
- Develop and maintain procedural documentation
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- Experience supporting, administering, configuring, or enhancing business systems and applications
- Experience gathering and documenting business requirements and translating business needs into system solutions
- Ability to create clear, concise documentation, workflow diagrams, process maps, and specifications
- Understanding of software development, testing, implementation, and support processes
- Strong problem-solving, analytical, and organizational skills
- Ability to coordinate activities, manage priorities, and work effectively across multiple stakeholders
- Excellent written, verbal, and interpersonal communication skills
- Experience working with business applications, system configurations, or business process workflows
- Proficiency with Microsoft Office products.
Benefits
Comp & perks- 401(k) with company matching contributions
- Generous vacation and sick leave
- Fully paid tuition and professional development reimbursement
- Incentive compensation bonus opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business systems administrationsystem configurationbusiness requirements gatheringworkflow diagramsprocess documentationsystem enhancementstroubleshootingsoftware developmenttestingimplementation
Soft Skills
problem-solvinganalytical skillsorganizational skillscoordinationcommunicationinterpersonal skillsstakeholder managementfacilitationdocumentationprioritization
Certifications
Bachelor's degree