Hastings Direct

Performance Analytics Manager – Fraud

Hastings Direct

full-time

Posted on:

Location Type: Hybrid

Location: Leicester • United Kingdom

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About the role

  • Working closely with the Director of Anti-Fraud and the fraud operational leadership team
  • Drive performance across the fraud area, ensuring that fraud identification is optimised
  • Inform the Fraud strategy alongside the Fraud Leadership Team
  • Work with Claims analytics and Data Science teams to ensure optimal solutions are targeted
  • Define prioritisation and sequencing of delivery

Requirements

  • Significant knowledge of Fraud strategies, including a firm understanding of Claims and Policy fraud mitigation systems, techniques and suppliers
  • Strong analytical and performance management skills with the ability to create data environments in order to drive insight, and in turn translate complex data into actionable insights, combined with comprehensive statistical programming capability
  • Previous experience in designing, building and delivering internal fraud platforms
  • Experience of delivering market leading strategies across Policy and Claims fraud, combined with data management and development of internal solutions from data elements to drive operational performance
Benefits
  • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
  • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
  • Private medical Insurance (PMI)
  • Life assurance cover (4x your salary)
  • Income protection at no extra cost
  • Matched pension contributions up to 10%
  • Discounts, cashback, free independent mortgage advice and access to financial wellbeing support
  • Thrive mental health app and 24/7 assistance programme
  • 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks
  • Access to health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fraud strategiesclaims fraud mitigation systemsstatistical programmingdata managementinternal fraud platformsdata environmentsdata analyticsperformance managementoperational performancedata-driven insights
Soft Skills
analytical skillsperformance optimizationcommunicationcollaborationstrategic thinkingproblem-solvingleadershipprioritizationsequencinginsight translation