Hastings Direct

Supplier Auditor, Insurance Claims

Hastings Direct

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Role in Claims Audit team safeguarding quality and compliance across Motor and Supply Chain operations
  • Work with suppliers and internal stakeholders to ensure robust risk management and deliver actionable insights
  • Contribute to audit strategies, build relationships across the supply chain, ensure claims processes remain efficient, compliant, and customer focused
  • Deliver on-site and remote risk-based audits and perform root cause analysis
  • Manage supplier relationships, scope audits, deliver agendas and feedback
  • Identify indemnity savings and provide solutions where necessary

Requirements

  • Developing a complete understanding of all internal and supplier claims processes, new commercial initiatives, best practice and the impact of inefficient processes
  • Designing and developing relevant, effective audit approaches and delivering independent, balanced and accurate/evidenced reporting
  • Managing relationships with senior personnel within each Supplier to ensure scoping, attendance, agendas and feedback is delivered effectively
  • Identifying areas for indemnity savings, strengths and areas for development and providing focused solutions where necessary
  • Completing and applying root cause analysis, including assessment of systems, controls and complaints
  • Completing both the on-site and remote risk-based audits
  • Extensive motor claims knowledge and experience, or a combination of both motor claims and home claims
  • Strong analytical skills with the ability to interpret MI and identify areas of risk and opportunity
  • Strong stakeholder management skills and able to challenge in the right way