Harvey

Senior GTM Onboarding Manager

Harvey

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $140,000 - $170,000 per year

Job Level

Senior

About the role

  • Own and evolve Harvey’s GTM onboarding program, maintaining a scalable curriculum for all GTM new hires.
  • Manage the full onboarding journey from pre-work and scheduling to facilitation, certification, and manager handoff.
  • Deliver clear, engaging virtual and in-person onboarding sessions.
  • Adapt training to different learning styles and foster a supportive learning environment.
  • Ensure all onboarding content reflects current product updates, sales plays, competitive intel, and GTM processes.
  • Partner with SMEs in Product, Sales, CS, and Legal Overlay to maintain accuracy and relevance.
  • Experiment with new formats, tools, and approaches to strengthen the program.
  • Build systems and automation that streamline onboarding using tools such as Mindtickle, Notion, and Glean.
  • Reduce manual work by creating templates, automated workflows, learning paths, and reporting dashboards.
  • Define and report on core onboarding KPIs, including time-to-productivity and certification rates.
  • Share insights with GTM leadership and identify opportunities to improve ramp time.
  • Partner with Sales leadership, RevOps, Product Marketing, and the People team to maintain alignment and consistency.
  • Work with hiring managers to ensure strong post-onboarding development and accountability.
  • Deliver a best-in-class new hire experience that reflects Harvey’s mission, culture, and expectations.

Requirements

  • 6+ years of experience in running global sales onboarding programs, global sales enablement programs, or similar GTM training and development roles
  • Experience designing and delivering scalable onboarding programs.
  • Strong facilitation skills across virtual and in-person environments.
  • Data-driven approach with experience defining and analyzing onboarding KPIs.
  • Experience in AI, SaaS, or legal tech is a plus.
Benefits
  • Comprehensive health, dental and vision coverage
  • Retirement benefits (401k match up to 4%)
  • Flexible PTO
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboarding program designsales enablementcurriculum developmentKPI analysisautomation workflowstemplate creationreporting dashboardslearning path designfacilitationdata analysis
Soft Skills
adaptabilitycommunicationcollaborationproblem-solvingleadershipengagementsupportive learninginsight sharingorganizational skillsexperience delivery