Harrington Process Solutions

Infrastructure Engineer

• Manage and support infrastructure across Windows, Unix/Linux, networking, and cloud platforms
• Monitor system alerts, triage issues, and respond quickly to maintain uptime
• Lead and execute infrastructure projects, partnering with IT and business stakeholders
• Support cross-functional teams with infrastructure-related incidents and escalations
• Execute core processes including patching, monitoring, and system maintenance
• Assist with M&A integrations, including system migrations and infrastructure support
• Develop and maintain documentation (architecture, SOPs, standards, policies)
• Continuously look for ways to improve performance, reliability, and scalability
• Support additional initiatives and projects as needed

Inside Sales

• Serve as the primary point of contact for customers within your assigned national account portfolio.
• Build relationships by understanding customer needs, offering product recommendations, and ensuring timely and accurate order processing.
• Provide technical support and product information using company tools and resources.
• Prepare and respond to customer requests for quotes, pricing, and availability — gathering data from suppliers, order entry systems, and internal teams.
• Review large or complex quotes with the Outside Sales team and Director of Marketing when thresholds are exceeded.
• Coordinate with warehouse and logistics personnel to ensure on-time, cost-effective delivery of customer orders.
• Manage returns, credits, and supplier claims in accordance with company policy.
• Conduct outbound sales calls using National Account “no sale” reports to generate additional business.
• Maintain accurate customer and pricing records in CRM and ERP systems.
• Partner with Credit/Collections teams to resolve customer account issues and ensure smooth billing and payment processes.

National Accounts Inside Sales

Full-stack Engineer

• Develop and maintain applications using C#, .NET Core, ASP.NET Core, and REST APIs
• Build responsive front-end applications using HTML, CSS, JavaScript, and React, Angular, or Vue.js
• Design and optimize SQL Server databases using Entity Framework Core
• Support and modernize existing ColdFusion (CFML) applications
• Deploy and maintain applications in Microsoft Azure
• Build CI/CD pipelines and work with Docker containers
• Implement secure authentication and web security best practices
• Utilize Git and participate in Agile/Scrum development
• Use AI coding assistants and LLM technologies while ensuring code quality, security, and responsible AI practices

Infrastructure Engineer

National Accounts Inside Sales

Full Stack Developer