Harness

Senior Implementation Engineer

Harness

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Job Level

Senior

Tech Stack

AWSAzureGoogle Cloud PlatformJenkinsKubernetesLinuxOpenShiftPrometheusPythonServiceNowSplunkTerraform

About the role

  • Engage with our customer's technical teams to analyze and understand current DevSecOps/CI/CD/Policy & Template Governance tools and processes
  • Architect and implement an optimized Harness setup for integration, scale, and repeatability
  • Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements
  • Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns
  • Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement
  • Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base
  • Consult on DevSecOps/CI/CD best practices, processes, solutions, etc.
  • Interact with customers on a professional, meaningful and technically deep level
  • Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution.

Requirements

  • BA/BS degree in CS or Computer Engineering-related field with 3+ years of relevant experience
  • 6+ Experience with DevOps and including some multiple of the following solutions preferred:
  • Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc.
  • Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus).
  • You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills.
  • Results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes
  • Willingness to travel up to 25%.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
DevSecOpsCI/CDKubernetesJenkinsGitHubGitlabAWSGCPTerraformPython
Soft Skills
communicationteamworkdetail-orientedanalyticalresults-drivencustomer satisfactionperpetual learnerprocess optimizationproblem-solvingadaptability