Director, Commercial Operations – Data Center
Bloom Energy
Lead Sales Support – Order Management, Logistics/Operations
HARMAN International
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $82,500 - $121,000 per year
Job Level
Senior
Tech Stack
ERP
About the role
- Manage a team and related Order Management processes for Consumer Audio North America to support strategic growth
- Collaborate with Sales, S&OP, Transportation and Logistics, Finance, and Marketing to ensure business goals are supported
- Account ownership of Order-to-Cash (Mass Merchants / National Accounts)
- Ensure adherence to Vendor Compliance requirements, driving the reduction and elimination of fines
- EDI monitoring and I/Dock issue resolution
- Support Vendor Portals and Requirements
- Identify opportunities for process improvement and develop best practices
- Daily reporting and analysis on assigned accounts
- Manage RMAs
Requirements
- Bachelor’s degree in business administration, operations, or related field
- Minimum 5 years of experience in operations and order management
- Strong data analysis and technical experience using ERP systems (i.e., SAP) and MS-Office Suite, especially Excel and PowerPoint
- Experience working with cross-functional teams (i.e,. Sales, S&OP, Transportation and logistics, finance, and marketing)
- Support audit controls for the region
- Experience with SAP ERP and/or a similar ERP system is highly preferred
- Project Management experience
- Strong organizational skills
- Be willing to travel up to 10%, domestic travel
- Be willing to work in an office in Northridge, CA, in a hybrid setting
- Successfully complete a background investigation and drug screen as a condition of employment
