HARMAN International

Lead Sales Support – Order Management, Logistics/Operations

HARMAN International

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $82,500 - $121,000 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Manage a team and related Order Management processes for Consumer Audio North America to support strategic growth
  • Collaborate with Sales, S&OP, Transportation and Logistics, Finance, and Marketing to ensure business goals are supported
  • Account ownership of Order-to-Cash (Mass Merchants / National Accounts)
  • Ensure adherence to Vendor Compliance requirements, driving the reduction and elimination of fines
  • EDI monitoring and I/Dock issue resolution
  • Support Vendor Portals and Requirements
  • Identify opportunities for process improvement and develop best practices
  • Daily reporting and analysis on assigned accounts
  • Manage RMAs

Requirements

  • Bachelor’s degree in business administration, operations, or related field
  • Minimum 5 years of experience in operations and order management
  • Strong data analysis and technical experience using ERP systems (i.e., SAP) and MS-Office Suite, especially Excel and PowerPoint
  • Experience working with cross-functional teams (i.e,. Sales, S&OP, Transportation and logistics, finance, and marketing)
  • Support audit controls for the region
  • Experience with SAP ERP and/or a similar ERP system is highly preferred
  • Project Management experience
  • Strong organizational skills
  • Be willing to travel up to 10%, domestic travel
  • Be willing to work in an office in Northridge, CA, in a hybrid setting
  • Successfully complete a background investigation and drug screen as a condition of employment