Serve as primary system administrator for HCZ Salesforce users
Handle all basic administrative functions, including user account maintenance, reports and dashboards, flows, and other routine tasks
Implement and enforce data quality best practices, including data cleaning and deduplication, to ensure accurate and reliable data within the Salesforce platform
Document key policies, procedures, best practices, and use cases specific to the organization
Coordinate the evaluation, scope, and completion of new development requests
Perform data uploads with data acquired from primary or secondary data sources and maintain data integrity
Assist in training power users and grow the Salesforce skill set across all departments
Monitor and manage Salesforce integrations with other data systems
Design automated processes to improve efficiency with scale and lean design

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration, or a combination of relevant education and equivalent practical experience.
1-2 years of work experience, preferably in the nonprofit sector, or have completed the Admin Beginner and Intermediate trail on Trailhead
Salesforce Administrator certification
Strong understanding of Salesforce Administration best practices
Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity
Experience in Nonprofit Success Pack (NPSP) (strongly preferred), Education Cloud, Marketing Cloud, Data Cloud and Analytics Cloud
Experience with data migration and data management tools (e.g., Demand Tools)
Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Excellent verbal and written communication skills, including the ability to communicate effectively to both technical and non-technical audiences
Strong data management abilities
Be an active Trailhead learner

Benefits

Highly competitive base salaries
Paid time off
Employee referral bonus
Career Advancement
No-cost health insurance
Life Insurance
Short-and long-term disability
Additional voluntary benefits
Wellness discounts
Commuter benefits
Financial wellness perks
Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Administrationdata cleaningdata deduplicationdata migrationdata managementcustom appsformula fieldsflowscustom viewsautomated processes

Soft Skills

communication skillstime managementprioritizationtrainingcollaborationproblem-solvingattention to detailorganizational skillsadaptabilityleadership

Certifications

Salesforce Administrator certification