Territory Manager
Harker Security
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Salary
💰 $140,000 - $200,000 per year
About the role
- Oversee daily field operations, including installations, inspections, maintenance, and service.
- Ensure compliance with company standards, NFPA codes, and local regulations.
- Conduct regular site visits to verify workmanship, code compliance, and customer satisfaction.
- Coordinate scheduling, project timelines, and resource allocation.
- Review and approve technician work orders, time entries, and project documentation.
- Maintain all necessary state and local licenses for fire alarm, security, CCTV, and access control work.
- Ensure all technicians are properly licensed, certified, and current with renewals and training.
- Oversee continuing education and compliance documentation for the team.
- Stay informed on regulatory updates and implement policy changes as needed.
- Recruit, hire, and train qualified technicians to meet workload demands.
- Conduct performance evaluations, provide coaching, and address disciplinary matters.
- Prepare and submit monthly reports detailing completed projects, active jobs, and upcoming work.
- Serve as the primary point of contact for customers in the assigned region.
Requirements
- 10+ years of experience in the security and fire alarm industry.
- Executive leadership and field management experience is a plus.
- Must possess all required licenses and certifications applicable to the assigned territory for security and fire alarm systems.
- NICET Level III Certification in Fire Alarm Systems a plus.
- Strong knowledge of NFPA 72, NFPA 70 (NEC), and state licensing requirements.
- Excellent communication, organizational, and leadership skills.
Benefits
- Vehicle allowance or company vehicle
- Company phone, laptop, and expense card
- Comprehensive benefits package - we offer a variety of benefits customizable for each team member's needs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fire alarm systemssecurity systemsCCTVaccess controlproject managementcompliance documentationworkmanship verificationresource allocationperformance evaluationscustomer satisfaction
Soft Skills
leadershipcommunicationorganizationalcoachingdisciplinary managementrecruitmenttrainingteam managementcustomer servicepolicy implementation
Certifications
NICET Level III Certification in Fire Alarm Systemsstate licenses for fire alarmstate licenses for security systemsstate licenses for CCTVstate licenses for access control