Harker Security

Account Manager

• Oversee daily field operations, including installations, inspections, maintenance, and service.
• Ensure compliance with company standards, NFPA codes, and local regulations.
• Conduct regular site visits to verify workmanship, code compliance, and customer satisfaction.
• Coordinate scheduling, project timelines, and resource allocation.
• Review and approve technician work orders, time entries, and project documentation.
• Maintain all necessary state and local licenses for fire alarm, security, CCTV, and access control work.
• Ensure all technicians are properly licensed, certified, and current with renewals and training.
• Oversee continuing education and compliance documentation for the team.
• Stay informed on regulatory updates and implement policy changes as needed.
• Recruit, hire, and train qualified technicians to meet workload demands.
• Conduct performance evaluations, provide coaching, and address disciplinary matters.
• Prepare and submit monthly reports detailing completed projects, active jobs, and upcoming work.
• Serve as the primary point of contact for customers in the assigned region.

Territory Manager