Harbor

Senior Legal Tech Consultant – Financial Systems, 3E, Aderant

Harbor

full-time

Posted on:

Location Type: Remote

Location: Canada

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Job Level

Senior

Tech Stack

MS SQL Server.NETSOAPSQL

About the role

  • Provide application guidance to clients and collaborate with users to achieve their business needs
  • Analyze and resolve complex application and technical issues
  • Deliver new integrations and customizations as both a technical resource for configuration and a functional resource working closely with client teams
  • Perform maintenance activities for our client integrations, including troubleshooting and resolving issues
  • Stay current with application releases
  • Report back and collaborate with senior AMS management to address client or junior staff concerns
  • Provide mentorship and guidance to more junior team members
  • Contribute to the work of Applications Management Services, including:
  • Serve as the primary point of contact for clients, addressing concerns, and resolving issues
  • Build trusted relationships with clients to effectively support long term service and growth
  • Ensure that services are delivered, and client cases are updated in according to service level agreements (SLAs)
  • Attend regular backlog review meetings
  • Contribute to team Knowledge Base
  • Provide best practices guidance and solutions based on business needs
  • Work with cross-functional teams to delegate work as needed
  • Attend client meetings

Requirements

  • Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education
  • 7+ years of related experience with responsibilities related to Legal Technology or Professional Services products and services
  • 5+ years of experience in a customer-facing role
  • Experience writing Microsoft SQL Server queries (advanced proficiency) and stored procedures with a solid understanding of relational database structure and normalization
  • SSRS reports/Power BI development experience
  • Desirable knowledge of the technical aspects behind the applications, including VB, REST, ODATA, SOAP, (S)FTP, HTTP(S), JSON, and XML
  • Experience with Aderant Design Studio
  • Understanding of Power Automate or other low code workflow platforms
  • Understanding of data or file conveyance for Import/Export automation functions
  • Experience with Powershell or other scripting languages
  • .NET framework development experience
  • Familiar with Professional Service financial systems and accounting principles
  • Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence
  • Strong analytical and problem-solving skills
  • Ability to communicate effectively, verbally and in writing, with technical, business and management staff
  • Ability to manage multiple deliverables in a fast-paced environment within a framework of constantly shifting priorities
  • Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients
  • Flexibility to adapt to change and to learn and develop new skillsets as required.
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft SQL ServerSSRSPower BIVBRESTODATASOAP(S)FTPHTTP(S)JSONXML.NET frameworkPowershell
Soft Skills
analytical skillsproblem-solving skillseffective communicationinterpersonal skillsflexibilitymentorshipcollaborationrelationship buildingtime managementadaptability
Certifications
Bachelor's degree in computer scienceBachelor's degree in business administrationBachelor's degree in information systems