Harbor

Associate Consultant, Legal Technology Managed Services

Harbor

full-time

Posted on:

Location Type: Hybrid

Location: 🇨🇦 Canada

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Provide application guidance to clients and collaborate with users to achieve their business needs.
  • Analyze and resolve application and data integrity issues.
  • Perform train the trainer sessions on various business modules within the application.
  • Document processes and procedures as require by clients.
  • Prepare test cases and perform QA testing on application enhancements.
  • Gather requirements for application enhancements and collaborate on implementing them with technical team members.
  • Stay current with application releases.
  • Requirement for on-site visits should the need arise.
  • Build trusted relationships with clients to effectively support long term service and growth.

Requirements

  • Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education
  • 2-3 + years of related experience with responsibilities related to Legal Technology or Professional Services products and services
  • 2-3 + years of experience in a client-facing role.
  • 2-3 + years of hands-on experience using or training on 3E or other legal accounting systems
  • Preferred knowledge of SQL and Windows Operating System.
  • Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients.
Benefits
  • Health insurance
  • Retirement plans
  • Professional development
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQL3Elegal accounting systemsQA testingtest casesdata integritybusiness analysis
Soft skills
analytical skillsproblem-solving skillsinterpersonal skillsrelationship buildingcollaboration
Certifications
Bachelor's degree in computer scienceBachelor's degree in business administrationBachelor's degree in information systems