Director of Data – Analytics
Harbor IT
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $150,000 - $158,000 per year
Job Level
About the role
- Lead the delivery of data products and insights that generate measurable improvements in core business outcomes such as retention, pipeline conversion, and margin performance.
- Maintain a high-standard Data Quality Score across all products and core datasets through automated checks and proactive root-cause analysis.
- Oversee data support and reporting delivery, ensuring all internal requests and reporting cadences consistently meet or exceed established response and resolution timelines.
- Ensure near-perfect accuracy for top-tier financial and operational KPIs including ARR, churn, and pipeline through rigorous automated validation and monthly reconciliation.
- Cultivate a high-performing data team by setting clear performance standards, providing regular coaching, and building redundancy for all critical workflows.
- Manage the data roadmap by prioritizing high-ROI projects and protecting team capacity to ensure predictable, on-time delivery of strategic initiatives.
- Drive the adoption of a governed metric catalog, enabling functional leaders to utilize standardized dashboards and reducing the need for manual, one-off reporting.
- Implement strict validation and quality assurance gates to ensure process predictability and minimize the need for downstream rework.
Requirements
- Proven experience leading a data or analytics function within a high-growth SaaS environment.
- Deep technical expertise in managing complex data architectures and unifying analytics with data operations.
- Demonstrated ability to link data initiatives directly to financial outcomes such as NRR, CAC payback, and gross margin.
- Expert-level knowledge of data governance, including the ability to define and automate data quality standards across an enterprise.
- Strong proficiency in managing structured intake systems, such as Jira, to standardize workflows and meet rigorous internal service level agreements.
- Experience building and scaling high-performing teams with a focus on accountability and professional development.
- Ability to master complex subject matter and communicate findings with precision and authority to executive stakeholders.
- A track record of executing disciplined project management to deliver roadmap commitments on schedule.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
data governancedata quality standardsdata architectureanalyticsproject managementautomated validationroot-cause analysisKPI measurementdata supportdata product delivery
Soft Skills
leadershipcoachingcommunicationaccountabilityteam buildingperformance managementproblem-solvingstrategic thinkingstakeholder managementcapacity management