HAPTIC R&D CONSULTING SRL

AI Engineer

• Build and maintain voice bots, IVR systems, and AI-driven call flows
• Integrate speech-to-text, text-to-speech, and conversational AI capabilities
• Work on improving call accuracy, latency, and overall voice quality
• Build backend services to support voice and AI workflows
• Integrate with telephony systems, CRMs, and third-party tools
• Debug and resolve voice-related issues in production
• Support customer implementations and feature rollouts

Voice AI Engineer

Full-stack Engineer

• As a Software Engineer - Implementation, you will be working in a fast-paced agile environment where you will use your knowledge of backend web technologies and combine them with your understanding of Haptik’s bot building tool to deliver awesome chatbots for our clients.
• Be comfortable working with multiple integrations in parallel and clients to understand their requirements and implementation of APIs.
• Integrate and develop various different web-based APIs and system to build logic flows for chatbots.
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.
• Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process (including client validation).
• Create professional technical documentations and present for internal and external use.
• Model database architecture for performance and scalability.
• Participate in a scrum-based, agile development team.

Voice AI Engineer

Software Engineer, L2, Implementation