Coordinator, OPS Performance Management
Hapag-Lloyd AG
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
Visit company websiteExplore more
Tech Stack
About the role
- Prepare, analyze, and present departmental performance metrics, statistics, and KPIs to various levels of management.
- Provide analytical support to the leadership team through regular and ad hoc reporting, delivering insights to support operational and strategic decision-making.
- Design, create, and maintain interactive dashboards to support dynamic operational monitoring and performance management.
- Works with Department Directors and Managers to identify opportunities to improve operational efficiency while ensuring adherence to company policies and compliance standards.
- Develop and enhance business processes through Automation and drive continuous process improvement.
- Foster the development of state-of-the-art data analytics solutions for continuous steering and pro-active decision making.
- Support the development and implementation of modern data tools and analytics capabilities to enhance operational performance.
- Monitors and track various cost savings initiatives.
- Participates in domestic and global working groups.
- Acts as point of entry for various Internal and external organizations.
- Should be or will strive to be a Subject matter expert for all Operations systems and analytical tools, and is the primary contact person for the Operations department.
- Ensures consistent application of Hapag-Lloyd policies to all personnel actions.
Requirements
- Bachelor’s degree and 2 years’ experience in the Maritime Industry or the equivalent combination of education and experience preferred.
- Exceptional analytical skills utilizing powerful data analytic tools. Ability to develop Qlik sense Models, Power BI dashboards, Alteryx workflows and PowerPoint charts using Empower.
- Proficient in MS Office Suite, Advanced Excel, SAP4/HANA, Working knowledge of SQL. Ability to learn other software tools appropriate to work demands.
- Exhibit excellent communication and organizational skills by understanding, acquiring new skills, collaborating with stakeholders, asking questions, and relaying information with ease.
- Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routing, schedules and general practices of various countries, carriers, ports, and terminals.
Benefits
- Attractive Annual Bonus – Based on company performance, recognizing your impact on our success.
- Hybrid Work Environment – Enjoy the flexibility of working remotely while staying connected with three in-office days per week.
- Modern Office Space – Our state-of-the-art office fosters creativity, collaboration, and comfort.
- Public Transportation Support – We help cover commuting costs to make your daily travel easier and more affordable.
- Comprehensive Benefits Package – Including 401(k) with company match, and health, dental, and vision insurance plans.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisperformance metricsKPI reportingbusiness process improvementdata analytics solutionsautomationQlik SensePower BIAlteryxSQL
Soft Skills
analytical skillscommunication skillsorganizational skillscollaborationstakeholder engagementproblem-solvingadaptabilityattention to detailinsight deliveryproactive decision making