Deputy Operations Manager

Hans im Glück

full-time

Posted on:

Location Type: Office

Location: Münster • Germany

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About the role

  • Co-responsible for guest satisfaction — and thus for organizing the daily operational workflow
  • Lead and motivate the entire team together with the Operations Manager
  • Create duty rosters for kitchen, bar and service and provide regular training
  • Monitor key performance indicators such as productivity, labor costs and food & beverage costs
  • Carry out daily and monthly financial reconciliations and bank deposits
  • Ensure compliance with hygiene regulations and occupational health and safety requirements
  • First point of contact for questions from guests and staff

Requirements

  • Vocational training in (chain) gastronomy or a related industry
  • Commercial experience, especially in personnel management and cost control
  • Genuine team spirit
  • Open-mindedness and enthusiasm
  • Ability to motivate others and strong interpersonal skills
  • Willingness to take initiative: assume responsibility and be a doer
  • Service-oriented attitude and flexibility
Benefits
  • Enjoyable work in a great team
  • Varied tasks and a relaxed atmosphere (informal, first-name culture; no uniform; mutual respect and collaboration)
  • A secure job with fair and punctual pay
  • A conveniently located workplace in a central area
  • Free beverages and discounted staff meals
  • Individual career progression and training opportunities through our in-house academy
  • A company with sustainable growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial reconciliationscost controlkey performance indicatorsduty rostershygiene regulationsoccupational health and safety
Soft Skills
team spiritinterpersonal skillsmotivationinitiativeservice-oriented attitudeflexibilityleadershipcommunication
Certifications
vocational training in gastronomy