Operations Manager – Deputy

Hans im Glück

full-time

Posted on:

Location Type: Office

Location: Münster • Germany

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About the role

  • You share responsibility for ‘happiness’ — and thus for organizing daily operations at the HANS IM GLÜCK location.
  • Together with the Operations Manager, you lead the entire team, motivate employees, create staff schedules for kitchen, bar and service, and regularly provide training.
  • You monitor key performance indicators such as productivity, labor costs and cost of goods.
  • Performing daily and monthly financial reconciliations and bank deposits is also part of the role.
  • You also ensure that hygiene regulations and occupational health and safety laws are always complied with.
  • You are the first point of contact for guests and employees.

Requirements

  • You have formal training or an apprenticeship in (chain) gastronomy or a related sector.
  • Commercial/administrative experience, especially in personnel management and cost control.
  • Genuine team spirit.
  • Open-minded and enthusiastic.
  • Able to motivate others and people-oriented.
  • Proactive and hands-on: you enjoy pitching in, taking responsibility and getting things done.
  • Service-oriented and flexible.
Benefits
  • Fun working in a great team.
  • Varied tasks and a relaxed atmosphere (informal ‘Du’ culture, no uniform, mutual respect and collaborative working at eye level).
  • A secure job with fair and punctual pay.
  • Easily accessible workplace in a central location.
  • Free drinks and discounted staff meals.
  • Individual advancement and training opportunities through our in-house academy.
  • A company with sustainable growth.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial reconciliationcost controlkey performance indicatorsstaff schedulingtraining
Soft Skills
team spiritmotivationpeople-orientedproactiveservice-orientedflexibilityopen-mindedenthusiasm
Certifications
formal training in gastronomyapprenticeship in gastronomy