Operations Manager

Hans im Glück

full-time

Posted on:

Location Type: Office

Location: Heilbronn • Germany

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About the role

  • You are responsible for guest satisfaction — and therefore for organizing the daily operations at the HANS IM GLÜCK location
  • You lead the entire team: you motivate employees, create work schedules for kitchen, bar and service, and regularly provide training
  • You monitor key performance indicators such as productivity, personnel costs and cost of goods
  • You are responsible for daily and monthly reconciliations as well as bank deposits
  • You ensure that hygiene regulations and occupational health and safety requirements are observed at all times
  • You are the first point of contact for questions from guests and employees

Requirements

  • You have completed vocational training in (chain) gastronomy or a related field
  • Commercial experience, particularly in personnel management and cost control
  • Genuine team spirit
  • You are open-minded and enthusiastic
  • You can motivate others and have strong interpersonal skills
  • Commitment: you enjoy pitching in, take responsibility and are a doer
  • Service orientation and flexibility
Benefits
  • Enjoyable work in a great team
  • Varied tasks and a relaxed atmosphere (informal culture, no uniform, respect and collaboration on equal terms)
  • A secure position with fair and punctual pay
  • A conveniently located workplace in a central location
  • Free beverages and discounted staff meals
  • Individual advancement and training opportunities through our in‑house academy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
personnel managementcost controldaily operations managementkey performance indicators monitoringhygiene regulations complianceoccupational health and safety compliancebank reconciliationmonthly reconciliation
Soft Skills
team spiritinterpersonal skillsmotivationcommitmentservice orientationflexibilityenthusiasm
Certifications
vocational training in gastronomy