Operations Manager

Hans im Glück

full-time

Posted on: 1/4/2026

Location Type: Office

Location: Rostock • Germany

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About the role

You are responsible for the guest experience — and thus for organizing the operational processes at the HANS IM GLÜCK location.
You lead the entire team, motivate your employees, create staff schedules for kitchen, bar and service, and regularly conduct training sessions.
You monitor key performance indicators such as productivity, personnel costs and cost of goods sold.
You are responsible for daily and monthly reconciliations as well as bank deposits.
You ensure that hygiene regulations and occupational health and safety requirements are followed at all times.
You are the primary point of contact for guests and team members when questions arise.

Vocational training in (chain) gastronomy or a related industry.
Commercial experience, particularly in personnel management and cost control.
Genuine team spirit.
Open-minded and enthusiastic personality.
Ability to motivate others and strong interpersonal skills.
Hands-on attitude: you enjoy pitching in, take responsibility and get things done.
Service orientation and flexibility.

Benefits

Fun working in a great team
Varied tasks and a relaxed atmosphere (informal culture, no uniform, mutual respect and working at eye level)
A secure job with fair and punctual pay
A conveniently located workplace with good transport links
Free beverages and discounted staff meals
Individual promotion and training opportunities through our in-house academy
A company that is growing sustainably

Tip: use these terms in your resume and cover letter to boost ATS matches.

personnel managementcost controlkey performance indicatorshygiene regulationsoccupational health and safetyreconciliationsbank deposits

team spiritinterpersonal skillsmotivationopen-mindednessenthusiasmhands-on attitudeservice orientationflexibility

vocational training in gastronomy